Team Leader — Create Memorable Pub Experiences

SmartRecruiters, Inc.; Clays End; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Career development and training

Staff discounts on brands

Employee assistance program

Enhanced family-friendly policies

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Chef & Brewer is seeking a Team Leader to guide a shift, ensuring high standards, smooth operation, and happy customers. You’ll lead by example, making sure the team has what they need and stays on track during busy periods. Your role emphasises service, safety, and a welcoming atmosphere across our pubs.

You’ll bring a can-do attitude, lead by example, and communicate clearly in English. The position includes pension contributions, career development opportunities, staff discounts, and support

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues promptly.
• Organise and coordinate the team during busy shifts.
• Maintain a safe, legal and clean bar with quick issue resolution.
• Sufficient spoken and written English to perform the role safely.

Responsibilities

• Lead by example to ensure shifts run smoothly.
• Ensure high standards and customer satisfaction.
• Support management and handle issues during the shift.
• Maintain safety, allergen controls and compliance.

Skills

Customer service

Leadership

Team coordination

Problem solving

Communication

Job description

Chef & Brewer is seeking a Team Leader to guide a shift, ensuring high standards, smooth operation, and happy customers. You’ll lead by example, making sure the team has what they need and stays on track during busy periods. Your role emphasises service, safety, and a welcoming atmosphere across our pubs.

You’ll bring a can-do attitude, lead by example, and communicate clearly in English. The position includes pension contributions, career development opportunities, staff discounts, and support