Team Leader - Lymm

JW Lees; Lymm; On-site; GBP 40,000 - 60,000; Full time

Job summary

A traditional brewer is seeking a Front of House Team Leader in Lymm, UK. In this role, you will lead your team during shifts, ensuring outstanding customer service while also serving drinks and food. The ideal candidate will possess strong leadership skills and a passion for motivating others. Benefits include competitive pay with tips, discounts, and opportunities for career growth. If you're looking for a rewarding role in hospitality, apply now for this exciting opportunity.

Benefits

Competitive pay plus cash tips

Annual profit share bonus

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels and inns

24-hour confidential wellbeing support

Career development opportunities

Enhanced maternity, paternity and adoption policies

Access to JW BenefitHub discounts

Qualifications

• Effective communication skills with a positive attitude.
• Demonstrated leadership abilities in a team environment.
• Passion for excellent customer service and team motivation.

Responsibilities

• Lead shifts and ensure excellent customer service.
• Motivate and support your team during busy periods.
• Model positive behaviors and effective communication.

Skills

Expert communication

Leadership

Customer service

Team player

Job description

What a Front of House Team Leader does at JW Lees:

• Pulling pints and serving super food — just the beginning as you develop to the next level.
• Expert communication, leading from the front and being a positive role model for your team.
• Taking the lead and running shifts, providing excellent customer service and motivating your team is something you are passionate about.
• Demonstrate great leadership qualities and be a great team player.

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together.

Benefits:

• Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank).
• Annual profit share bonus, ensuring you share in the success of the company.
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family.
• 50% off food when on shift.
• Discounted stays in our hotels and inns.
• 24‑hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity.
• Great opportunities to grow in your role and progress your career with our internal and external development programmes.
• Enhanced maternity, paternity and adoption policies.
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts.