Team Leader — Guest Experience & Team Coach

The-Boundary; Reading; Vor Ort; GBP 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

Food & drink discount

Xtra Rewards discounts

VIP access

Hotel discounts

Flexible work

Gym discounts

Dental insurance

Earned wages (Stream)

Training programs

Zusammenfassung

The Boundary in Reading is looking for a Team Leader who enjoys supporting and motivating the team to deliver a fantastic experience for guests. You’ll coach and guide frontline colleagues to collaborate and provide great service.

You’ll work with management to realise the venue’s vision, ensure standards and compliance, and create a welcoming, inclusive atmosphere for diners and drinkers, with a focus on beer, cocktails, and live sports.

Qualifikationen

• Experience leading a hospitality team and coaching staff.
• Ability to guide and coach a team to deliver excellent guest service.
• Ensure standards and compliance are maintained.
• Create a welcoming atmosphere for guests.

Aufgaben

• Support, coach and mentor your team.
• Support the management team and work together to deliver our vision.
• Ensure standards and compliance are maintained.
• Create a welcoming atmosphere for our guests.

Jobbeschreibung

The Boundary in Reading is looking for a Team Leader who enjoys supporting and motivating the team to deliver a fantastic experience for guests. You’ll coach and guide frontline colleagues to collaborate and provide great service.

You’ll work with management to realise the venue’s vision, ensure standards and compliance, and create a welcoming, inclusive atmosphere for diners and drinkers, with a focus on beer, cocktails, and live sports.