Team Leader: Elevate Guest Experience & Team Coaching

Stonegate Pub Company; Reading; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

MiXR App discount (25%)

Xtra Rewards portal discounts

VIP pub entry

Corporate discounts

Stream – early wage access

Job summary

Stonegate Pub Company is seeking a Team Leader for The Boundary in Reading. You will motivate and guide the team to deliver outstanding guest experiences, coaching colleagues and supporting management to execute our vision.

This role focuses on maintaining high standards and creating a welcoming atmosphere for guests, with a buzz around our pub classics, great beer, cocktails, and sport. You’ll join a diverse, enthusiastic team at a prime city centre venue.

Responsibilities

• Support, coach and mentor your team
• Support the management team and work together to create and deliver our vision
• Ensure standards and compliance are maintained
• Create a welcoming atmosphere for our guests

Skills

Leadership

Team motivation

Customer service

Job description

Stonegate Pub Company is seeking a Team Leader for The Boundary in Reading. You will motivate and guide the team to deliver outstanding guest experiences, coaching colleagues and supporting management to execute our vision.

This role focuses on maintaining high standards and creating a welcoming atmosphere for guests, with a buzz around our pub classics, great beer, cocktails, and sport. You’ll join a diverse, enthusiastic team at a prime city centre venue.