Shift Leader: Drive Service Excellence & Team Momentum

Greene King; Swinton; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension contribution

Career development

Brand discounts 33%/15%

Employee assistance program

Maternity/paternity policies

Menopause friendly employer

Discount on Greene King Inns hotels

Refer a friend bonus

Wagestream

Retail discounts

Job summary

Greene King’s Flaming Grill in Swinton, United Kingdom, is seeking a Team Leader to guide a busy shift, ensuring excellent service, safety, and efficiency. You’ll lead by example, support the management team, and keep the team motivated to deliver a memorable dining experience.

You’ll be responsible for coordinating staff, resolving issues, and upholding high standards of cleanliness and compliance while creating a welcoming atmosphere for guests.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team.
• Coordinate the team during a busy shift, ensuring smooth operations.
• Maintain a safe, legal, and clean bar and respond to issues quickly.

Responsibilities

• Lead the team during shifts to ensure smooth operations.
• Deliver a memorable customer experience.
• Coordinate and support staff during busy periods.
• Ensure bar safety, legality, and cleanliness at all times.

Skills

Team leadership

Customer service

Attention to detail

Problem solving

English proficiency

Job description

Greene King’s Flaming Grill in Swinton, United Kingdom, is seeking a Team Leader to guide a busy shift, ensuring excellent service, safety, and efficiency. You’ll lead by example, support the management team, and keep the team motivated to deliver a memorable dining experience.

You’ll be responsible for coordinating staff, resolving issues, and upholding high standards of cleanliness and compliance while creating a welcoming atmosphere for guests.