Shift Leader: Deliver Memorable Service, Smooth Shifts

Greene King; Scunthorpe; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Career progression

Staff discounts

Employee assistance program

Maternity & Paternity policies

Menopause Friendly Employer

Inns & hotels discounts

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King’s Flaming Grill pubs are seeking a Team Leader to guide the shift with confidence, ensuring guests enjoy a warm, memorable visit. You’ll support the management team, coordinate the team during busy periods, and uphold safety, cleanliness, and high service standards.

Join a brand known for flame grilled food and a lively atmosphere, with opportunities to progress across Greene King’s network and access a range of staff benefits.

Qualifications

• Strong communication and interpersonal skills to engage guests and peers.
• Proven ability to lead a team on busy shifts with calm and confidence.
• Commitment to high standards of service, safety, and compliance.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Customer service

Leadership

Team coordination

Problem solving

Communication

Job description

Greene King’s Flaming Grill pubs are seeking a Team Leader to guide the shift with confidence, ensuring guests enjoy a warm, memorable visit. You’ll support the management team, coordinate the team during busy periods, and uphold safety, cleanliness, and high service standards.

Join a brand known for flame grilled food and a lively atmosphere, with opportunities to progress across Greene King’s network and access a range of staff benefits.