Team Leader – Birmingham Street Navigator Service

We Manage Jobs(WMJobs); Birmingham; On-site; GBP 30,000 - 37,000; Full time

Job summary

A social support organization in Birmingham is seeking a Team Leader for their newly acquired Street Navigator Service. This role involves designing and leading a service to support citizens engaged in street activities. Ideal candidates will have supervisory experience and strong communication skills. This full-time position may require work outside normal hours, ensuring effective service delivery.

Qualifications

• Excellent communication skills and the ability to work independently.
• Experience of supervising workers.
• Ability to enhance services through innovative and collaborative approaches.

Responsibilities

• Lead a team of Street Navigators within a multi-agency network.
• Provide support to citizens engaging in street activities.
• Ensure service availability beyond conventional working hours.

Job description

Overview

Hours: Full-Time – 35 hours per week
Salary: £30,750 - £36,800 per annum, depending on experience
Contract: Permanent
Location: Birmingham

Ref: 1596

Role

We are looking for a Team Leader to lead our Street Navigator Service in Birmingham. You will be a competent communicator, with the ability to work independently, and possess excellent organisational skills. You should have experience of supervising workers, and you will also need to demonstrate experience and/or related skills in relation to enhancing services, ideally using innovative and collaborative approaches.

What makes this role exciting

The is a particularly exciting time to join the team as this is a newly acquired service in implementation phase. You will therefore have the opportunity to design and lead on the new service, really putting your mark on it.

About the Service

The Birmingham Street Navigator Service works with Birmingham citizens (single adults and/or couples 25 years old or above) with accommodation that are outdoors engaging in ‘street activity’ e.g. rough sleeping, begging, street drinking/drug using and other ‘social activities’. We provide intensive, wraparound support to help citizens back into their accommodation, reducing their level of street-based activity and associated anti-social behaviour, with the overall aim of reintegrating citizens into their local communities and reducing their reliance on the streets.

Responsibilities

You will lead a team of Street Navigators working within a local multi-agency network, including outreach services, Community Safety teams, local BID teams, commissioned/non-commissioned accommodation providers, West Midlands Police and British Transport Police.

Working hours

It is important that the service is available to our citizens when it is needed. Therefore, the team may be required to work outside of the conventional working week. Therefore as Team Leader, there may be occasional need to work evenings, weekends and on bank holidays.

How to apply

For more details and to apply, please visit our website https://www.cranstoun.org/work-with-us/currentvacancies

For further information about the role please contact Darren Nicholas (Assistant Director of Services) - [e-mail]

Closing date

Closing date: 13 October 2025.