Team Leader - Bar & Service Excellence, Career Growth

Greeneking; Bakewell CP; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension contribution

Apprenticeship/training

Discounts on brands

Employee assistance program

Enhanced family policies

Menopause friendly employer

Refer a friend bonus

Wage access through Wagestream

Retail discounts

Job summary

Greene King is seeking a proactive Team Leader to guide a busy shift, ensuring staff have what they need and customers enjoy a memorable visit. You will deputise for management, keep the bar safe and compliant, and coordinate the team to maintain high service standards during peak times.

You will model exceptional service, respond quickly to issues, and foster a welcoming atmosphere with strong English communication and teamwork.

Qualifications

• Strong customer service mindset and attention to detail.
• Proven ability to lead a team during busy shifts.
• Excellent communication and problem-solving skills.

Responsibilities

• Lead by example to ensure shifts run smoothly and safely.
• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for the management team and resolve issues in their absence.
• Organise and coordinate the team during busy periods to maintain standards.
• Ensure the bar operates legally, safely and is kept clean.

Skills

Customer service

Team leadership

English proficiency

Adaptability

Job description

Greene King is seeking a proactive Team Leader to guide a busy shift, ensuring staff have what they need and customers enjoy a memorable visit. You will deputise for management, keep the bar safe and compliant, and coordinate the team to maintain high service standards during peak times.

You will model exceptional service, respond quickly to issues, and foster a welcoming atmosphere with strong English communication and teamwork.