Team Leader: Drive Exceptional Service & Smooth Shifts

Greene King; Southam CP; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development

33% staff discount

Family-friendly policies

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King is seeking a proactive Team Leader to guide the shift, ensuring service excellence and smooth operations. You will support the management team, coordinate a busy bar, and uphold safety and standards while delivering a memorable guest experience.

The role emphasizes leadership, teamwork, and adaptability in a fast-paced hospitality environment, with a focus on delivering quality service and guest satisfaction.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues.
• Coordinate the team during a busy shift for smooth operation.
• Ensure the bar is safe, legal, and clean.

Responsibilities

• Lead by example to ensure shift runs like clockwork.
• Maintain high standards and customer satisfaction.
• Support team with training and onboarding as needed.

Skills

Customer service

Team leadership

Problem solving

Communication

Adaptability

Job description

Greene King is seeking a proactive Team Leader to guide the shift, ensuring service excellence and smooth operations. You will support the management team, coordinate a busy bar, and uphold safety and standards while delivering a memorable guest experience.

The role emphasizes leadership, teamwork, and adaptability in a fast-paced hospitality environment, with a focus on delivering quality service and guest satisfaction.