Pub Team Leader: Elevate Service & Team Spirit

Heritage - BRA_208; Liverpool; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Career development

Staff discount 33%

Employee assistance program

Maternity & paternity policies

Menopause friendly employer

Hotel discount 50%

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts (Superdrug)

Three Mobile partner discounts

Job summary

Greene King is seeking a Team Leader to lead by example and ensure the shift runs smoothly while the team has what they need. You will uphold high standards and keep our customers happy throughout service.

In this role you will deputise for the management team, coordinate the team during busy periods, and ensure the bar remains safe, legal, and clean with quick, safe issue resolution. Strong English communication is essential.

Qualifications

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift, ensuring everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Responsibilities

• Lead by example to ensure shifts run like clockwork.
• Maintain high standards and keep customers happy.

Skills

Eye for detail

Team leadership

Customer service

English proficiency

Job description

Greene King is seeking a Team Leader to lead by example and ensure the shift runs smoothly while the team has what they need. You will uphold high standards and keep our customers happy throughout service.

In this role you will deputise for the management team, coordinate the team during busy periods, and ensure the bar remains safe, legal, and clean with quick, safe issue resolution. Strong English communication is essential.