Team Leader at Cineworld

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading cinema chain is seeking a Team Leader to provide exceptional service and support to team members. In this role, you will be responsible for ensuring an outstanding cinema experience for customers, handling cash transactions, and training team members. The ideal candidate will have strong leadership skills and experience in customer service. Join us to create a safe and enjoyable environment for all visitors.

Qualifications

• Strong leadership skills to manage and motivate a team.
• Experience in cash handling and reconciliation.
• Ability to address and resolve customer complaints.

Responsibilities

• Provide leadership and support to Team Members.
• Ensure a safe and clean environment for customers.
• Maintain high standards of service and cleanliness.

Skills

Leadership

Customer Service

Cash Handling

Problem-Solving

Job description

If it is a little more responsibility that you are after, the Team Leader role is just for you. You and your team will be out there as the face of Cineworld, striving to deliver an unrivalled cinema experience for all Cineworld customers. In addition to providing leadership and support to the Team Members you will be providing a superior standard of service to our customers and making sure everyone has a great time in a safe and clean environment.

Responsibilities

• Cash Handling (Including Reconciliation)
• Food Handling and Stock Control
• Use of Technology (e.g IT Systems,Till Operations, Telephones)
• Cleaning
• Increasing Sales
• Maintaining Standards
• Dealing Face to Face with Large Groups of People
• Addressing and Resolving Complaints
• Induction and Training of Team Members
• Coaching Team Members