Team Leader

The Forward Trust; Greater London; On-site; GBP 29,000 - 37,000; Full time

Job summary

A charitable social enterprise in Greater London seeks a skilled leader to manage and develop a team of practitioners in the health and wellbeing services sector. The ideal candidate will have strong leadership experience, the ability to handle complex cases, and excellent communication skills. With a salary range of £29,970 to £36,483 depending on experience, the role includes various employee benefits such as flexible working, training opportunities, and a contributory pension scheme.

Benefits

Flexible working

Training and development opportunities

Simply Health Cashback Scheme

Season Ticket Loan Scheme

Cycle to work scheme

Crisis Loan Scheme

Electric Car Scheme

Wellbeing Days

Access to Blue Light Card

Annual Leave plus Bank Holidays

Contributory Pension Scheme

Death in Service Payment

Critical Illness Insurance

Qualifications

• Strong leadership and team management experience in health, wellbeing, or substance misuse services.
• Ability to manage complex cases and ensure high-quality service delivery.
• Experience in working within structured, regulated environments.

Responsibilities

• Manage, support, and develop a team of practitioners.
• Oversee a small number of complex cases personally.
• Deliver performance targets set by the organization.

Skills

Leadership

Team management

Communication

Collaboration

Job description

Responsibilities

• Manage, support, and develop a team of practitioners, allocating caseloads and mentoring staff.
• Oversee a small number of complex cases personally, ensuring quality standards are maintained.
• Deliver performance targets set by Forward Trust, commissioners, and the prime contractor.
• Ensure data accuracy and meet all submission deadlines in collaboration with the Service Manager.
• Deputise for the Service Manager when required, acting as the senior representative on-site.
• Build and maintain excellent working relationships with your manager and partner agencies.

Qualifications

• Strong leadership and team management experience in health, wellbeing, or substance misuse services.
• Ability to manage complex cases and ensure high-quality service delivery.
• Excellent communication and collaborative skills.
• Experience in working within structured, regulated environments (prison or similar settings is advantageous).

About The Forward Trust

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us as an employee, we will offer you the following benefits —

Benefits

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Diversity Commitment

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

Salary

£29,970 - £36,483 DOE.