Team Leader

McCarthy Recruitment; City Of London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A recruitment consultancy is seeking a dynamic Team Leader to oversee operations in a vibrant retail environment. The ideal candidate will possess strong leadership skills, a commitment to excellent customer service, and the ability to inspire their team. As a leader, you will ensure that store objectives are achieved and that customers receive the highest level of service. This is a full-time permanent role with training in Tottenham. Apply now for immediate consideration.

Qualifications

• Experience in a fast-paced retail environment.
• Current supervisory or team leadership experience.
• Strong work ethic and readiness for career growth.

Responsibilities

• Lead and inspire your team on the shop floor.
• Maximize sales and maintain store standards.
• Ensure customer satisfaction and service excellence.

Skills

Leadership

Customer Service

Team Motivation

Communication

Mandarin or Cantonese

Job description

Overview

Job Title: Team Leader

Location: Alperton

Salary: Up to £29,500 per hour

Role: Full-Time Permanent

Are you a dynamic and proactive Team Leader or Supervisor looking for a step up? We are seeking a hands-on, energetic person who leads by example on the shop floor. Our client is a market leading business established in the 1960s, in the heart of London's Chinatown. Over the last 55 years they have grown and expanded, opening locations across the UK and are now one of the nation's most diverse food retailers.

Working as a Team Leader for this people-focused company, you will motivate and inspire your team to provide the highest levels of service to every customer. As a representative of this growing brand, you will be friendly, positive, approachable, and able to confidently lead and inspire a team to achieve store KPIs.

With experience in a supermarket, department store, fashion, or other fast-paced retail environment, you will be career-driven and prepared to immerse yourself in the company culture and ethos.

Ideal Candidate

• Mandarin or Cantonese speaker essential
• A positive and can-do attitude, and the confidence to lead from the front, maintaining an excellent level of service throughout the store
• A strong work ethic, able to work at pace and eager to work in a demanding environment where you are rewarded for your hard work
• Experience working in an environment focused on speed without compromising service (retail, hospitality or leisure)
• Current supervisory, team leadership, management experience and looking for career progression
• A can-do attitude, confident, passionate about people and achieving individually and as a team
• Punctual, reliable and willing to go the extra mile; you will thrive on hitting targets and love the buzz of a large retail store
• Articulate, strong communication skills and a track record of achieving targets
• A passion for customer experience and delivering retail excellence

Key Responsibilities

• Lead, inspire and develop your team, spending most of your day on the shop floor, ensuring every customer is valued as soon as they walk through the door
• Maximise sales at every opportunity and maintain positive standards
• Inspire the team to achieve maximum performance levels through driving teamwork
• Oversee product availability, maintain stock levels and organise stock
• Ensure the store delivers excellent retail standards, outstanding freshness and that the team works within a safe environment
• Help develop a culture that puts the customer at the heart of every decision
• Drive service standards to achieve sales and exceed customer happiness targets
• Approach problems confidently and resolve them with clear direction, being effective at all times

Please note: this role will require an initial training period of 3 months to be spent at the Tottenham location, for which travel costs will be covered.

If you're a career-focused Deputy Manager or Team Leader who thrives in a fast-paced role in an agile environment and you're looking for a new challenge, APPLY NOW for immediate consideration.

About us

This Deputy Store Manager role is handled by McCarthy Recruitment, an award-winning multi-sector recruitment consultancy. We are committed to unlocking your full potential and finding your perfect role.

Start your journey today. Apply now or find us online:

Web: McCarthy Recruitment
LinkedIn: McCarthy Recruitment
Facebook: McCarthyRecruitment
Instagram: McCarthyrecruitment

The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase or restrict the processing of your data please contact us at the office and we will respond to your query.