Team Leader

The Rank Group; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading entertainment business in Birmingham is looking for a Team Leader to create unforgettable experiences for customers. In this role, you will actively support and motivate your team, manage shifts, and foster strong workplace relationships to ensure exceptional service delivery. You will focus on empowering your team and creating a fun, rewarding environment. This position offers competitive pay and flexible working hours that include evenings and weekends.

Benefits

Competitive pay £12.44

Leadership development opportunities

Employee Rewards platform

Pension and Life Assurance

Company Sick Pay Scheme

50% discount on food and soft drinks

Uniform provided- Brand New Design for 2024

Responsibilities

• Lead and motivate team to deliver exceptional service.
• Manage shifts and build strong relationships with colleagues.
• Create a fun and rewarding workplace focused on customer satisfaction.

Skills

Strong leadership skills with a customer-first mindset

Ability to engage and inspire your team

Organised and proactive in a fast-paced environment

Job description

What’s in It for You:

• Competitive pay £12.44
• Leadership development opportunities and career growth potential
• Employee Rewards platform offering discounts on shopping, dining, and travel
• Pension and Life Assurance
• Company Sick Pay Scheme
• 50% discount on food and soft drinks for you and up to three friends
• Uniform provided- Brand New Design for 2024

Summary of the Role:

As a Team Leader, you’ll be at the heart of creating unforgettable experiences for our customers. You’ll lead from the front, supporting and motivating your team to deliver exceptional service and ensuring every customer has a fantastic experience. From managing shifts to building strong relationships with your colleagues, you’ll play a key role in creating a welcoming and energetic environment.

Your leadership will focus on putting the customer at the centre of everything we do, empowering your team to deliver great results while creating a fun and rewarding workplace.

Key Skills and Experience:

• Strong leadership skills with a customer-first mindset
• Ability to engage and inspire your team
• Organised and proactive in a fast-paced environment

Additional Information:

Flexible working hours to include evenings and weekends.