Team Lead & Product Lead - Banking Services

LHV Bank; City of Westminster; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A UK-based licensed bank is seeking an experienced Team Lead & Product Lead to oversee their Banking Services Product team. The role requires strong leadership and product management skills to drive the strategy and delivery of customer-facing products and services. The ideal candidate will have significant experience in product management, especially in banking or fintech, with a solid understanding of regulatory frameworks. The position offers a hybrid working model along with competitive benefits including health plans and pension contributions.

Benefits

Competitive salary

Health insurance

28 days holiday plus additional days

Team Socials

Qualifications

• Significant experience in product management, preferably in banking or fintech.
• Proven experience leading product teams and managing cross-functional stakeholders.
• Deep understanding of core banking systems and API ecosystems.
• Excellent communication, analytical, and problem-solving skills.

Responsibilities

• Serve as Product Lead for all customer-facing products in Banking Services.
• Own and manage the product vision, strategy, and roadmap.
• Collaborate with stakeholders to prioritize initiatives.
• Drive product design from concept to validated prototypes.

Skills

Product management

Leadership

Analytical skills

Communication

Regulatory knowledge

Tools

Jira

Confluence

Job description

Overview

We are seeking an experienced and visionary Team Lead & Product Lead to oversee our Banking Services Product team. This pivotal role combines leadership, product strategy, and hands‑on product management for our core banking platform and customer-facing products. You will be responsible for guiding a team of Product Managers, owning the roadmap and delivery for the Banking Services segment which includes covering, and directly managing products and services which are not covered by other PMs. As the system owner of our Core, you will act as the bank-wide visionary and trusted consultant for cross-domain initiatives, shaping direction, advising stakeholders, and driving the launch of new products across the bank while ensuring operational excellence, compliance, and ongoing innovation in our core banking infrastructure.

Key Responsibilities

• Serve as Product Lead for all customer facing products in the Banking Services segment, including Connect API and customer facing channels, core backend services, and related platforms.
• Own and manage the product vision, strategy, and roadmap, ensuring alignment with business objectives, regulatory requirements, and customer needs.
• Review and prioritise product backlogs and development epics.
• Analyse market trends, customer feedback, and competitive landscape to inform product direction.
• Collaborate with stakeholders (engineering, compliance, operations, business) to prioritise initiatives and deliver value.
• Lead visioning and discovery for new products; define problem statements, success metrics, and high-level solution concepts.
• Drive product design from concept to validated prototypes, partnering with UX, engineering, and stakeholders.
• Evaluate and select best fit tools, platforms, and vendors for new initiatives; define the recommended path forward and rollout plan.
• Provide oversight and ownership of the enterprise architecture for Banking Services, ensuring coherence, scalability, and compliance across products and systems.
• Serve as the primary system owner for the core, responsible for system configuration, release management, and user access controls.
• Act as a key partner for major Banking Services customers, ensuring high service levels and effective SLA management.
• Ensure all products and systems comply with relevant regulations (FCA, PSD2, Open Banking, DORA, etc.). Coordinate cross-team performance and load testing for customer facing services, ensuring end to end coverage across domains and clear ownership of remediation actions.

Qualifications

• Significant experience in product management, or demonstrable experience preferably in banking, fintech, or API‑driven environments.
• Proven experience leading product teams and managing cross-functional stakeholders.
• Deep understanding of core banking systems, financial products, and API ecosystems.
• Strong knowledge of regulatory frameworks (FCA, PSD2, Open Banking, DORA).
• Experience with roadmap management, compliance, risk management, and release processes.
• Excellent communication, analytical, and problem solving skills.
• Proficiency with Jira, Confluence, and agile methodologies.
• Ability to balance strategic vision with hands‑on execution.

About the Company

LHV Bank Limited is a UK‑licensed bank operating across three core business segments: Retail Banking, SME Lending, and Banking Services (BaaS). The bank is a wholly owned subsidiary of LHV Group, a listed financial services provider headquartered in Estonia. LHV Bank operates under a full UK banking licence granted in May 2023. The Bank supports over 200 fintech clients with embedded financial infrastructure, provides retail savings products via digital channels, and offers SME credit solutions across the UK. In line with its regulatory responsibilities and growth ambitions, LHV Bank is committed to maintaining a robust and proportionate financial crime control environment. Expanding our services, LHV Bank now provides personal banking solutions. Our offerings include current accounts with competitive interest rates, fixed‑rate bonds for long‑term savings, and debit cards. Customers can conveniently access these services through the LHV App, enabling secure account opening and management.

Benefits

• Competitive salary & lots of opportunities to learn, grow and progress professionally.
• Open and inclusive culture.
• Hybrid working.
• Fantastic offices and great working environment.
• Vitality Health Plan (includes private health insurance, travel insurance, gym discounts)
• Health cash Plan (Medicash health plan Level 3)
• 5% employer pension contribution.
• Life assurance - 4 × salary.
• Income protection insurance - 75%
• 28 days holiday plus 3 additional days, & further days for various key life events as well as the opportunity to sell up to 5 days per calendar year.
• Swap public/bank holidays each year for alternative days that align with your personal, cultural, or religious observances.
• Enhanced family friendly and family forming policies.
• Access to a wide range of retail discounts.
• Team Socials.