Team Administrator

South West Yorkshire Partnership NHS Foundation Trust; Wakefield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A NHS Foundation Trust in Wakefield is seeking an administrator to support our clinical team and ensure that service users receive high-quality care. The role involves processing referrals, assisting colleagues, and helping clients, maintaining an enthusiastic and friendly approach while working in a busy environment. This position offers a chance to make a real difference in the community with support from dedicated colleagues.

Qualifications

• Proven experience in administrative roles, preferably in healthcare.
• Ability to work under pressure and maintain a friendly demeanor.
• Strong IT skills for managing referrals and communication.

Responsibilities

• Support admin colleagues and clinical teams in service delivery.
• Process new referrals in a timely manner for clinician triage.
• Assist public and professionals with inquiries to achieve best outcomes.

Job description

As administrator you will support your admin colleagues and the wider clinical team in the day to day running of the service whilst ensuring that our service users needs are met by receiving high quality care from our team. The role is busy and demanding however you will in turn receive support and encouragement from your colleagues who value each other and their individual contributions., You will receive new referrals into single point of access processing them in a timely manner in order for our clinicians to begin the triage process along with general admin duties. You will assist referring professionals, members of the public and 3rd sector services with the aim of achieving best practice and high-quality outcomes for our service users both by telephone and using our IT systems.

You will maintain a an enthusiastic motivated and friendly approach and someone who enjoys working at a fast pace.

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.