Team Administrator

Derbyshirehealthcareft; Derby; On-site; GBP 24,000 - 26,000; Full time

Job summary

Derbyshire Healthcare seeks a full-time administrator for the Hope and Resilience Hub. The role involves supporting the clinical team, managing administrative tasks, and ensuring operational performance while navigating between two units. Candidates should demonstrate strong communication and organizational skills alongside relevant qualifications.

Benefits

27 days annual leave plus bank holidays

Yearly appraisal and ongoing training

Health service discounts

Employee assistance programme 24/7

Incremental pay progression

Qualifications

• Good standard of spelling and grammatical accuracy.
• Able to prioritise workload and meet deadlines.
• Experience dealing with telephone enquiries.

Responsibilities

• Provide admin support to Service Manager and clinical team.
• Order and monitor stock through finance and procurement system.
• Assist in the collation of information for audits and service improvement.

Skills

Communication Skills

Organizational Skills

Customer Care Skills

Flexibility

Education

Typing RSA/OCR Level II or equivalent

ECDL or equivalent IT qualification

Job description

We are looking for a motivated, passionate and suitably experienced administrator who is interested in taking a secondment role within the Hope and Resilience Hub Team at the Radbourne and Carsington Unit.

The team at the Hope and Resilience Hub consists of Occupational Therapy and Recreation. They work with patients to providetherapeutic meaningful activities to support individuals' recovery and are committed to delivering high quality, person centred care. We are an evolving team which is open to change and developing new ways of working and have a positive profile within the Trust and with service users and carers.

The post is full time (37.5 hours per week) Monday to Friday during office hours, however we may be able to offer some flexibility around this.

This post will require some cross working between the Radbourne and Carsington Units.

If you are applying for this post on a secondment basis you must obtain prior approval from your current line manager before submitting your application.

Main duties of the job

You will be working closely with the clinical team to maintain the functionality of the team. You will provide admin support to the Service Manager and the clinical team, including minuting meetings and arranging appointments.

The job role will consist of carrying out standard administrator responsibilities, supporting the team and manager to maintain and develop the clinical and operational performance of the Hope and Resilience Hub.

Though you will not be providing hands on patient care, patients may look to you for support and advice which can be a rewarding experience.

You will play a part in managing phone activity within the staff office and displaying the Trust and team values to patient, carers and colleagues.

You will respond to the needs of people in an honest, non-judgemental and open manner which respects the rights of individuals and groups.

You will ensure that services are provided in a safe and supportive environment and at all times adopt a professional approach to your work promoting a positive image to services users/carers and the general public.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

Benefits include:

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
• Yearly appraisal and commitment to ongoing training
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBTI+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Job responsibilities

PLEASE NOTE: To view the Job Description and Person Specification, please click ON APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site, you will need to register if you do not already have an account.

Ordering and monitoring ward stock and necessary items through finance and procurement system.

Scanning documents to the Electronic Patient Record to ensure clinical objectives are met.

Gathering team data to handover in operational and clinical meetings.

Assisting management team in the collation of information to meet clinical and operational objectives such as audit and service improvement.

Manage service post and ensure this reaches the appropriate staff member.

Person Specification

Qualifications

• Typing RSA/ OCR level II or equivalent
• ECDL or equivalent IT qualification

Skills/Experience

• Good standard of spelling and grammatical accuracy
• Excellent written and verbal communication skills
• Excellent organisaional skills
• Able to work as part of a team
• Able to prioritise work load and meet deadlines
• Able to work on own initiative with minimal supervision

Knowledge/Experience

• Experience of using Microsoft computer packages
• Excellent customer care skills
• Experience dealing with telephone enquiries
• Ability to be flexible in approach and working practices
• Understand the requirements for confidentiality

Qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

£24,625 to £25,674 a yearper annum, pro rata