Band 3 Team Administrator - Little Bromwich Centre

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 24,000 - 26,000; Full time

Job summary

Join a leading organization in mental health care as a Band 3 Team Administrator at the Little Bromwich Centre. In this full-time role, you will provide essential administrative support for the Memory Assessment Team and Admiral Nurses, ensuring all correspondence is processed efficiently. This position offers an opportunity to make a difference in the lives of individuals with dementia and frailty, working within a supportive and diverse environment.

Benefits

Relocation expenses reimbursement up to £8,000

Comprehensive training and induction program

Opportunities for personal and professional development

Qualifications

• NVQ level II in Business Admin or equivalent, plus relevant experience.
• GCSE or equivalent in English & Maths required.
• Experience in a health or public sector environment preferred.

Responsibilities

• Providing administrative and secretarial support to the Memory Assessment Team.
• Processing clinical letters, reports, and case summaries.
• Liaising with multi-disciplinary team members and agencies.

Skills

Microsoft packages

Note-taking

Audio transcription

Education

NVQ level II in Business Admin or equivalent

GCSE or equivalent in English & Maths

Job description

Band 3 Team Administrator - Little Bromwich Centre

Band 3

Main area Dementia & Frailty Grade Band 3 Contract 12 months (Fixed Term) Hours Full time - 37.5 hours per week (Mon-Fri 9am to 5pm) Job ref 436-7195225-A

Site Little Bromwich Centre Town Small Heath Salary £24,625 - £25,674 per annum, pro rata Salary period Yearly Closing 30/06/2025 23:59

Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Job overview

To provide a comprehensive administrative and secretarial support service to the Memory Assessment (MAS) Team and Admiral Nurses.To operate within the Division’s/Team’s systems and act as part of a wider administration/secretarial team.

Main duties of the job

The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which includesthe receipt ofall correspondence,including referrals,ensuring the appropriate action istaken.Processingof clinical letters, reports, case summariesandother correspondenceas required by the clinical team.

Toactasthefocalpointofcontactandberesponsibleforthedisseminationofinformation, messages and enquiries for the Memory Assessment Team/Admiral Nurses.

Toprovidecrosscoverandsupporttootherteamsintheeventofabsenceplannedor otherwise.

Liaising with multi-disciplinary team members, other health professionals and staff within the trust,GP’s, Social workers, Service users, Carers and other appropriate agencies.

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Detailed job description and main responsibilities

For further information about the main responsibilities please view the attached jobdescription and person specification.

We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Person specification

Training and Qualifications

• NVQ level II in Business Admin or equivalent, plus relevant experience, or prepared to work towards Or RSA Typing II, plus relevant administration experience, or prepared to work towards
• GCSE or equivalent in English & Maths

Knowledge and Experience

• Experience in dealing with a range of disciplines and agencies
• Experience of dealing with sensitive situations
• Sound up to date knowledge and experienced in the use of Microsoft packages to include word, excel and outlook
• Working knowledge of Data Protection Act and Information Governance
• Experience of working in a client facing organisation

Skills & abilities

• Ability to take notes at meetings
• Ability to transcribe from audio, using digital dictation systems.
• Previous Experience of working in a Health or Public Sector environment
• Working knowledge of RIO

Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you may be required to undergo a Disclosure and Barring Service (DBS) check, however all cases of criminal record history are dealt with on a case by case basis.

Please note, if applicable for your role you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months. You will also be required to sign up to the DBS Update Service before commencement with the Trust. The Trust will reimburse this. You will be contractually obliged to maintain your subscription.

All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your second week with us.

If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed.

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. However, please ensure that you check if this role meets the eligibility criteria for sponsorship. Non UK /Republic of Ireland candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk) . The minimum salary threshold for a Health and Social Care is £25,000 and for the Skilled Worker route is £38,700. If the starting salary for this role is below this, we will not be able to provide sponsorship.

Relocation expenses may be reimbursed subject to eligibility. The policy provides for reimbursement up to £8,000.

Please note - if you are applying for a role within Police custody, due to Police Vetting requirements you must have been a UK resident for the last years.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.