Team Administrator

University Hospitals of Derby and Burton NHS Foundation Trust; Derby; On-site; GBP 22,000 - 26,000; Full time

Job summary

An NHS Trust is seeking an enthusiastic administrator to join a supportive multi-disciplinary team. This role involves managing patient appointments for outpatient clinics and supporting the broader aims of community health services, ensuring high standards of communication and organizational effectiveness.

Benefits

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Qualifications

• Experience in a similar administrative role preferred.
• Skills in managing sensitive information with confidentiality.

Responsibilities

• Act as the central point of contact for administration services.
• Provide comprehensive administrative support for the Pulmonary Rehabilitation service.
• Manage patient appointments and waiting lists.

Skills

Communication

Organizational Skills

Negotiation

Confidentiality

Job description

We are looking for an enthusiastic administrator with excellent communication skills to work in a friendly and supportive multi disciplinary team.

This post will support an established administration team booking patient appointments and for patients attending our Pulmonary Rehabilitation service and outpatient clinics as well as maintaining and managing waiting lists for the service.

The post holder would be required to provide a professional and comprehensive Administration Service in departmental areas across the

Trust ensuring the effectiveness of all communications and organisational systems at all times.

The ImpACT+ team is consisting of Consultants, Physiotherapists, Specialist Nurses, Occupational Therapists, Assistants, Fitness Instructors and Administration staff.

The team provides a range of Community Services across Southern Derbyshire and Erewash including outpatient clinics and

pulmonary rehabilitation.

• To act as the central point of contact for the administration service, providing a high standard of administrative support in own departmental area
• Provide effective communication across all boundaries using negotiation and persuasion skills to ensure the delivery of a comprehensive Administration service.
• To ensure all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained.
• Undertake general administration duties in respect of own department requirements I.e., diary management and organising associated activities/paperwork – including arrangement of meetings, taking meeting notes and producing agendas/minutes
• Prioritise own work schedule, to ensure an efficient and timely output within all areas of responsibility, to assist in achievement of quality and audit standards.
• Awareness and understanding of sensitive information, ensuring strict confidentiality at all times.
• Ensure timely delivery of regular and ad hoc, data / information requested by the management team, producing reports as required.
  
  

Closing date of applications: 8 June 2025

Interview date: 18 June 2025

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In Return We Will Offer

• Development opportunities, including both professional and leadership development
• On-going support through every step of the way from recruitment to when you join our team and beyond.
• A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes
  
  

Key Facts About Our Trust

• We see on average 4810 OP appointments per day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England – an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day – 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
  
  

For further details / informal visits contact: Name: Robin Evans Job title: Clinical Service Manager Email address: [e-mail] Telephone number: 01332 788225