Systems & IT Manager

Harrison Scott Associates; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology investment firm in the UK is seeking a Systems and IT Manager to enhance its innovative team. The successful candidate will manage IT incidents, oversee service requests, and ensure the smooth operation of both on-premise and cloud infrastructure. Strong troubleshooting experience with technologies such as Active Directory and Office 365 is essential. Excellent communication skills and the ability to thrive in a fast-paced environment are key for this role.

Qualifications

• Ability to manage multiple tasks in a fast-paced environment.
• Experience troubleshooting IT hardware and software issues.
• Proficiency in Active Directory and Microsoft technologies.

Responsibilities

• Receive and investigate IT incidents.
• Manage service requests and provide 1st line support.
• Ensure IT services run smoothly through daily checks.

Skills

Time-management

Organisational skills

Communicative skills

Troubleshooting IT hardware and software

Excellent written and verbal communication

Tools

Active Directory

Office 365

Microsoft Server

SQL

Crystal Reports

Job description

A company that through continuous investments prides itself on being at the forefront of print technology, is looking for a Systems and IT Manager to join its innovative team.

Job Summary

• Receive, record and investigation IT incidents
• Manage Service Requests such as New Starter requests, replacement hardware etc.
• Provision of 1st line support
• Perform daily checks to ensure IT Services are running smoothly
• Manage and maintain On premise and Cloud infrastructure including:Active DirectoryOffice 365DHCPDNSSaaS platforms
• Manage and maintain all network systems including:SwitchesSecurity appliancesLiaising with 3rd Party Support vendors for quotations and support issues

What you’ll be able to demonstrate:

Skills and experience

• Strong time-management, organisational and communicative skills, with the ability to multi-task in a fast-paced, deadline-oriented environment is required.
• Experience of troubleshooting IT hardware and Software.
• Excellent written and verbal communication skills.
• Awareness of and proficiency with Active Directory, WSUS, O365, Microsoft Server and desktop technologies.
• Previous experience in corporate Network Infrastructure.
• Hands on experience with an MIS, Tharsterns, system would be an advantage along with an understand of SQL & crystal reports but not essential