Switchgear Field Service Engineer

ABB; Birmingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

A global industry leader in Birmingham is seeking a Switchgear Field Service Engineer to provide expert on-site support. This role involves troubleshooting and optimizing switchgear systems to enhance performance and safety. Candidates must have an electrical engineering degree and 3+ years of relevant experience. The company offers a competitive salary and a range of benefits, including flexible working options and professional development opportunities.

Benefits

Competitive salary

25 days annual leave plus bank holidays

Flexible benefits scheme

Company car or business appropriate vehicle

Private health options

Qualifications

• 3+ years of experience in field service or switchgear maintenance.
• Strong technical knowledge of diagnostics, testing tools, and field service practices.
• Full UK driving licence required.

Responsibilities

• Plan and execute field service work on switchgear.
• Troubleshoot equipment failures and recommend corrective actions.
• Collaborate on operational improvements with customers.

Skills

Field service experience

LV / MV switchgear knowledge

Strong communication skills

Innovative mindset

Education

Electrical engineering degree or equivalent

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to :

Service Team Leader

As a Switchgear Field Service Engineer, you will deliver expert on-site support for ABB customers by maintaining, troubleshooting, and optimizing LV / MV switchgear systems. You will ensure high-quality service execution, strengthen customer relationships, and contribute to operational improvements that enhance safety, reliability, and performance.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What's in it for you?

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Your Role and Responsibilities

In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact.

• Plan and execute field service work on switchgear and related equipment, ensuring delivery in line with customer orders and expectations.
• Troubleshoot equipment and process failures, recommend corrective and preventive actions, and ensure issues are resolved "first time right."
• Collaborate with customers on-site to identify operational improvement opportunities and communicate them to the ABB account team.
• Prepare service documentation, reports, and material lists, ensuring all service activities meet ABB quality and safety standards.
• Coach and guide Associate Technicians and Associate Engineers; support training for colleagues and customers when needed.

Qualifications for the Role

• Electrical engineering degree or equivalent relevant experience in power systems, electrical distribution, or related field
• 3+ years of experience in field service, switchgear maintenance, power distribution equipment, or industrial electrical systems
• Strong technical knowledge of LV / MV switchgear, diagnostics, testing tools, and field service practices
• Ability to work safely, apply risk assessment, and follow established safety and environmental procedures
• Mindset to innovate, take ownership, and drive continuous improvement
• Strong communication skills with ability to build customer trust and deliver excellent service
• Full UK driving licence (or relevant local requirement)

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

• Competitive salary
• 25 days annual leave plus bank holidays
• Competitive contributory pension scheme
• Life assurance
• Flexible benefits scheme (includes options to buy / sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)
• Internal mobility opportunities, mentorships & access to projects globally
• Employee Assistance Programme
• Generous employee referral scheme
• Company car or business appropriate vehicle
• Flexible working
• Private