Swiss German Customer Support Specialist - Hybrid Remote

Origin Recruitment; Cambridge; Hybrid; GBP 24,615 - 30,085; Full time

Benefits offered by this job

Contributory pension scheme of up to 6%

Opportunity to buy & sell holiday

Contributory hospital and health cash plan

Free monthly nutritional and personal care products

Life assurance

Discounts at leading brands and retailers

Job summary

A trusted recruitment partner in the UK is seeking a Swiss German Customer Service Representative to enhance their customer service experience. In this hybrid role, candidates will handle inbound and outbound queries, ensuring high-quality service and product knowledge. Fluency in German and a passion for customer satisfaction are key. The position offers a competitive salary of £27,350 per year, alongside a range of benefits including a contributory pension scheme and health cash plan.

Qualifications

• Previous experience in a customer service role is preferred.
• Self-motivated with a positive attitude.
• Strong product knowledge and passion for high-quality service.

Responsibilities

• Handle inbound and outbound customer calls.
• Resolve queries effectively and professionally.
• Process orders and bookings with accuracy.
• Build rapport with customers during calls.
• Demonstrate knowledge of product ranges.

Skills

Fluent in German

Communication skills

Attention to detail

Job description

A trusted recruitment partner in the UK is seeking a Swiss German Customer Service Representative to enhance their customer service experience. In this hybrid role, candidates will handle inbound and outbound queries, ensuring high-quality service and product knowledge. Fluency in German and a passion for customer satisfaction are key. The position offers a competitive salary of £27,350 per year, alongside a range of benefits including a contributory pension scheme and health cash plan.