German Customer Support Rep | Hybrid Role in Bristol

Consortium; West of England; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Flexible work

Health and wellbeing rewards

Share purchase plan

Extra rewards

Job summary

Computershare in Bristol is seeking a German-speaking Customer Service Representative. The role is full-time with hybrid work after probation, offering a £28,000 base salary plus a monthly performance bonus and salary increases after probation.

Starting with six weeks of training, the role requires fluency in German and English and involves handling customer queries in our contact centre. After probation, you may work from home part of the week.

Qualifications

• Fluent in German and English.
• Previous experience in delivering excellent customer service.
• Ability to work as part of a team, with a positive outlook and high energy.
• Proficiency in PC use, including MS Office applications.

Responsibilities

• Handle a variety of customer queries in our contact centre.
• Speak directly with customers, providing them with the support they need.
• Deliver services on behalf of clients via telephone, ensuring high levels of customer satisfaction.
• Work under the supervision of a Team Leader and use in-house IT systems.

Skills

German fluency

English fluency

Customer service experience

Tools

MS Office

Job description

Computershare in Bristol is seeking a German-speaking Customer Service Representative. The role is full-time with hybrid work after probation, offering a £28,000 base salary plus a monthly performance bonus and salary increases after probation.

Starting with six weeks of training, the role requires fluency in German and English and involves handling customer queries in our contact centre. After probation, you may work from home part of the week.