German-Speaking Customer Service Specialist (Hybrid)

Chase and Holland; Sheffield; Hybrid; GBP 26,100 - 31,900; Full time

Benefits offered by this job

Flexible working hours

25 days holiday plus BH

Hybrid working

Competitive salary

Excellent working environment

Job summary

Chase and Holland are looking for a German Speaking Customer Service Representative to join their team in Sheffield. This hybrid role offers up to £29,000 annually on a 12-month fixed term contract, supporting customer orders and ensuring great service.

The ideal candidate will have proven customer service experience, excellent communication abilities, and be IT literate. This is a fantastic opportunity to contribute to the overall customer experience in a well-established business.

Qualifications

• Fluent in German is essential.
• Experience in customer service is required.
• Strong communication skills and teamwork abilities.

Responsibilities

• Receive customer orders via mail, phone, or electronic contact.
• Ensure orders are entered into the ERP by cut-off time.
• Assist with shipping, inventory levels, and reports.
• Identify customer issues that require escalation.
• Develop correspondence regarding customer interactions.
• Build relationships with internal departments.

Skills

German language skills

Customer service experience

Excellent communication skills

IT literate

Tools

Salesforce

SAP

Sage

Job description

Chase and Holland are looking for a German Speaking Customer Service Representative to join their team in Sheffield. This hybrid role offers up to £29,000 annually on a 12-month fixed term contract, supporting customer orders and ensuring great service.

The ideal candidate will have proven customer service experience, excellent communication abilities, and be IT literate. This is a fantastic opportunity to contribute to the overall customer experience in a well-established business.