German Healthcare Customer Service Advisor – Remote/Hybrid

Origin Recruitment; Cambridge; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Pension scheme up to 6%

Holiday buy/sell

Health cash plan

Monthly products

Life assurance

Brand discounts

Job summary

Origin Multilingual is seeking a German Speaking Customer Service Representative to join our healthcare client services team in Cambridge. This is a full-time role offering hybrid working with mostly remote duties and occasional office presence.

You will handle inbound and outbound calls, take orders, build rapport with customers, and demonstrate product knowledge across ranges. Fluency in German and customer service experience are highly valued.

Qualifications

• German language fluency required or preferred.
• Experience in customer service desirable.

Responsibilities

• Answering calls from existing and new customers.
• Proactively dealing with all queries relating to the business.
• Taking orders and bookings via external and internal calls.
• A professional approach with the ability to build rapport with each customer.
• Demonstrating extensive knowledge on all product ranges.
• Facilitating calls from B2B and B2C.

Skills

German fluency

Customer service

Job description

Origin Multilingual is seeking a German Speaking Customer Service Representative to join our healthcare client services team in Cambridge. This is a full-time role offering hybrid working with mostly remote duties and occasional office presence.

You will handle inbound and outbound calls, take orders, build rapport with customers, and demonstrate product knowledge across ranges. Fluency in German and customer service experience are highly valued.