Support Worker

Suffolk County Council; Ipswich; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A local government authority in Ipswich is seeking a Reablement Support Worker to join their Home First team. This role offers the chance to make a significant impact on individuals’ lives by providing reablement care to help them maintain their independence at home. Flexible working hours are available, with training provided to all employees. The ideal candidate will have a valid driving licence and access to a car. Additionally, performance-related pay progression is part of the package.

Benefits

Access to the Local Government Pension Scheme

Wellbeing support

Childcare vouchers

High street discounts

Refer-a-friend bonus up to £100

Qualifications

• No prior experience required; full induction and training provided.
• Ability to build positive relationships with customers.
• Must have a valid driving licence and access to a car.

Responsibilities

• Provide personalised care and support to individuals.
• Assist with personal care needs and maintain dignity.
• Promote independence and monitor care progress.

Job description

Overview

Suffolk County Council
Address: Various locations in Suffolk
Salary: From £25,185 per annum, with pay progression up to £28,142 per annum (pro rata for part time)
Hours: From 7.5 hours – 37 hours per week, with additional hours available
Contract: Permanent

Home First: Reablement Support Worker

Home First provides short‑term reablement care to help people stay independent in their own homes. As a Reablement Support Worker, you will be part of a caring, dedicated team making a real impact in your community.

No experience is required, as you will receive:

• a full induction and in-depth training
• ongoing support from your team
• the opportunity to complete a fully funded Level 2 Health and Social Care qualification.

Role and responsibilities

Build and maintain positive relationships with customers and their family carers, promoting health, wellbeing, and independence.

Support individuals through personalised care plans and short‑term enablement strategies, offering guidance to help them make informed choices.

Assist with dignified personal care needs and engage with customers and carers to explore alternative ways of meeting long‑term needs.

Promote services that enable safe, independent living at home, monitor progress against care plans, and maintain accurate records to support ongoing reviews.

Experience genuine job satisfaction and a strong sense of achievement, knowing your work directly helps people maintain their independence and continue living comfortably in their own homes.

Flexible hours and salary

Full‑time or flexible part‑time hours available from 7.5 hours – 37 hours per week, worked on an early, late shift rota including alternate weekends. Bank flexible, casual hours available (paid at £15.08 per hour), evening and/or weekend working only is available on some contracts.

We offer a variety of shift patterns, including early (7:00 AM – 3:00 PM) and late (2:30 PM – 10:30 PM). For those on a 16‑hour flexible contract, shorter shifts are also available: 7:00 AM – 11:00 AM or 6:30 PM – 10:30 PM. All full shifts include a 30‑minute unpaid, unallocated break. Whether you prefer mornings, evenings, or flexible hours, we have options to fit your schedule and help you achieve a great work‑life balance.

The salary from £25,185 per annum comes with performance‑related pay progression and potential earnings up to £28,142 per annum (pro rata for part‑time).

What you will receive

• Pay for mileage, travel time, and any hours worked on bank holidays
• Sunday shifts are paid at an enhanced rate of time and one‑fifth per hour
• Access to the Local Government Pension Scheme (LGPS)
• Wellbeing support, childcare vouchers, and high street discounts
• Refer‑a‑friend bonus up to £100 (terms and conditions apply).

Travel requirements

This role involves travelling to people’s homes in rural locations and driving in various weather conditions, including during hours of darkness, which may occur early in the morning or late in the evening. You will therefore require a valid driving licence and access to a car. If you believe you can meet the travel requirements through other means, please get in touch before submitting your application.

For more information

For an informal discussion about this role, please contact the Staffing and Development Team by calling 01473 296300 or emailing [e-mail].

Empowering Everyone

We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

How to apply

1. Read the relevant job descriptions listed below:
2. Click Apply Now to start your online application.
3. Pick one of the following options:
4. Upload your CV without name and personal details.
5. Use the supporting statement template to upload a document that shares information about yourself and explains what attracted you to this role.

Step 4 – Indicate on your application what hours you are applying for and your availability.

Without one of these options, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process.

Do you need any reasonable adjustments to help you apply

If you are disabled and/or have additional support needs, you can request reasonable adjustments by contacting our Recruitment Team at [e-mail] or 03456 014412.

You can find examples of possible adjustments on our Reasonable Adjustment pages. If you are invited to the next stage, you will have another chance to request adjustments.

Closing date

Closing date: 11.30 pm, 31 December 2025.

Other

Promoted as SPJ (Standard Plus Job) on Suffolk Jobs Direct.

This vacancy is being advertised on a rolling basis. Applications may be reviewed weekly.

This is part of the HFS (Home First Service) wider job family.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. #LI-Hybrid