Support Worker

Nightingale Hammerson; Edgware; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider is seeking an Experienced Support Worker to join the team at a specialist supported living home. This role focuses on providing emotional support and fostering a secure environment for a young woman with complex needs. Ideal candidates should bring patience, resilience, and a dedication to building trusting relationships. The position offers a competitive salary of £13.54 per hour, with comprehensive training provided.

Benefits

30 days annual leave entitlement

Free access to Employee Assistance Programme

Discounts on shopping

£500 bonus for referrals

Ongoing training and support

Qualifications

• Experience working in a supported living environment.
• Ability to support individuals with complex behaviours.
• Commitment to building strong, trusting relationships.

Responsibilities

• Provide emotional support and foster a secure environment.
• Assist with daily life tasks such as meals and personal care.
• Encourage participation in social activities.

Skills

Emotional resilience

Strong communication

Health and safety awareness

Job description

Join Our Team as an Experienced Support Worker

Overview

We’re seeking experienced support workers to join our team at Dimensions, working in a specialist supported living home in a 2:1 setting with a young woman in her early 30s. This is a single-person home that requires emotionally resilient individuals who are confident in supporting complex behaviours and committed to building strong, trusting relationships.

Physical support is not the focus here; your role is about helping her feel secure, understood, and valued. Emotional regulation, positive engagement, and consistent communication will be central to your day-to-day work. She’s intelligent, witty, and knows exactly what she enjoys. Your support will involve helping her navigate daily life, whether that’s preparing meals together, assisting with personal care routines, or accompanying her to the social groups and interests she loves.

You’ll receive comprehensive training and guidance from our in-house Positive Behaviour Support (PBS) team. The home benefits from a well-established PBS plan, designed to help staff respond confidently and compassionately in challenging situations. During your induction, you’ll be supported directly by the locality manager and work alongside experienced colleagues to help you settle in.

This role demands patience and consistency. It’s not just about showing up, it’s about staying present, even when things are tough. With the right team, she flourishes through shared humour and connection. Her interests include Barbie, Only Fools and Horses, animals, community clubs, and getting out and about.

The home operates 24-hour support, with a mix of early shifts (7am–2:30pm), late shifts (2:15pm–9:45/10pm), waking nights (9:45pm–7:15am), and occasional long days. Ideally, you’ll be available for alternate weekend shifts, though more frequent weekend availability may be needed initially as we build a strong and consistent team.

Responsibilities

Responsibilities are focused on providing emotional support, fostering a secure environment, and helping her navigate daily life, including meals, personal care routines, and social activities as appropriate to the role.

Benefits

• Competitive salary.
• 30 days annual leave entitlement (including bank holidays), rising to 35 days.
• Free access to the Employee Assistance Programme (EAP) with a 24/7 helpline for advice – also available to family members.
• Discounts and cashback on shopping through Rewarding Dimensions.
• £500 bonus for recommending a friend to work for us if they’re employed.
• We’ve invested to provide you with free, ongoing access to a huge range of training and support to help you develop.

Apply

• An enhanced DBS check is required for this role, paid for by Dimensions.
• We welcome applications from anyone with the right to work in the UK and value a diverse workforce.
• As a Disability Confident Leader, we guarantee an interview to all disabled applicants who meet the minimum criteria.
• If you need support to complete your application, contact our Resourcing Team on 0300 303 9150.
• We also provide British Sign Language (BSL) videos for all recruitment communications.

Salary / Benefits:£13.54 Per Hour