Support Analyst

Heathrow; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job description

Introduction

Heathrow is a city within a city, through which millions of passengers travel every year. In Operational Planning, our goal is to give passengers the best airport service in the world, in an environment where change is constant.

Join us and you’ll become part of an exciting and fast‑paced team that keeps the airport running smoothly. Whether it’s using data and strategy to predict and plan for events, responding to unexpected disruptions, or working closely with Airport Operations Control and airlines to optimise flight schedules and reduce delays, you’ll make a real difference to the experience of countless passengers.

Together, we’re responsible for creating the right planning proposition, from defining roles to building rosters, and delivering an effective plan every day. It’s about understanding our capacity and making best use of it. And about evaluating our performance every day, so we can continuously improve. Every day will test your skills and give you the opportunity to make your mark at one of the busiest airports in the world. Join us and discover a one‑of‑a‑kind career.

Job Description