Supply Chain Lead - Remote

Seetec Business Technology Centre; City Of London; Remote; GBP 45,000 - 52,000; Full time

Job summary

A leading employment services provider is seeking a Supply Chain Lead to manage subcontractors delivering employment contracts. This role focuses on ensuring exceptional service and meeting performance indicators. Candidates should have experience in supply chain management and strong organizational skills. The position offers a competitive salary between £45,000 and £51,775 per annum, along with various benefits including annual leave, health insurance, and more.

Benefits

25 days annual leave + Bank Holidays + Birthday Day off

2 Volunteer Days

Company Pension Scheme - 5% Employee 5% Employer

Health Insurance Allowance

Annual Pay Review

Enhanced Maternity/Adoption and Paternity Pay

Free access to BenefitHub

Refer a Friend Scheme

Qualifications

• Proven experience in managing supply chains.
• Experience delivering services to meet contractual and quality standards.
• Ability to challenge underperformance and drive improvement.

Responsibilities

• Manage subcontractors to meet key performance indicators.
• Conduct regular contract review meetings.
• Support subcontractors in identifying capability gaps.

Skills

Supply chain management

Performance management

Quality assurance

Planning and organizational skills

Microsoft Office proficiency

Education

GCSE in English and Maths at Grade C or above

Job description

Overview

Job Role

Are you ready to take the lead in shaping the future of our employment services? We\'re looking for a dynamic and driven Supply Chain Lead to join our team in this role that\'s all about impact, innovation, and collaboration. As our Supply Chain Lead, you\'ll be at the heart of managing a network of subcontractors delivering employment contracts. Your mission is to ensure our partners deliver exceptional service to our customers and consistently meet key performance indicators. You\'ll be the go-to person for quality assurance, performance management, and strategic supply chain development, making a real difference in people\'s lives through effective partnerships. We\'re seeking someone who thrives in a fast-paced, target-driven environment and has proven experience in supply chain management or contract delivery, with strong planning and organisational skills and the confidence to challenge underperformance and drive improvement. But don\'t worry if you don\'t tick every box—we value potential, attitude, and the ability to persuade and influence just as much as experience. In return for your dedication, knowledge, and commitment, we\'re offering a competitive salary range £45,000 to £51,775 p.a. (dependent on experience) with these great benefits:

• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Company Pension Scheme - 5% Employee 5% Employer
• Health Insurance Allowance
• Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual Pay Review
• Enhanced Maternity/Adoption and Paternity Pay Arrangements
• Free access to BenefitHub - an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets
• Refer a Friend Scheme

Interested? There\'s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200. Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. What it means to be employee-owned. What our people say. Location: This is a remote delivery role

Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm

Closing Date: 14 October 2025

Key Responsibilities

• Facilitate the delivery by subcontractors in accordance with relevant delivery plans, frameworks and industry standards, ensuring that subcontractors remain compliant and exceed their key performance indicators (KPIs).
• Through an effective performance management approach of Challenge\' and Support\', and by working closely with the management team and other internal support functions e.g. Quality, Compliance, Commercial and Finance etc., ensure sub-contractors can successfully deliver all aspects of their contract.
• Frequent travel throughout the area to conduct regular contract review meetings with designated subcontractors in accordance with the Supply Chain Management Framework and Performance Management Framework; interpreting contract performance data to ensure subcontractors are performing as agreed.
• Where appropriate, take mitigating actions, including initiating the Performance Improvement process, supporting the management team to identify suitable partnerships and subcontracting arrangements to manage any gaps in delivery.
• Benchmark the performance of subcontractors with the aim of ensuring continued value for money and continuous improvement in performance and business practices.
• Create and agree operational delivery plans with the management team, in respect of designated subcontractors and maintain the plans as appropriate; support sub-contractors in identifying any capability gaps and support the subcontractor in establishing goals and appropriate strategies to fill the gaps.
• Maintain transparent and clear communication and ensure key issues and actions from subcontractor meetings are documented and shared with relevant colleagues.
• Encourage subcontractors to commit to a practice of continuous improvement and the sharing of best practice among the network of Providers; to take responsibility for supporting the management team and other colleagues to drive continuous improvement across the contract and wider business.
• Seek innovative solutions, presenting business cases and working alongside colleagues and subcontractors, to develop the evidence base for new and improved approaches to delivery.
• Build an understanding of the area\'s current and future needs and priorities regarding the contract and use such understanding to inform and influence the development of an effective network of subcontractors to deliver appropriate services.
• Build effective and productive relationships with sub-contractors based on three key factors for success: mutual trust and understanding, openness and excellent communications, and a joint approach to managing delivery.
• Establish a collaborative working environment among all stakeholders to facilitate partnership working and high levels of motivation, innovation and communication.
• Ensure that subcontractors have the requisite policies and processes in place (e.g. Safeguarding, Prevent, Equality & Diversity, Health & Safety etc).

Skills and Experience

Essential

• Experience of managing supply chains.
• Experience of target focused performance management, quality assurance techniques and their application.
• Experience of delivering in a high-performance target driven culture.
• Fully IT literate in using a range of Microsoft Office programmes to include 365 products and modern digital technologies, i.e. Microsoft Teams.
• GCSE or equivalent in English and Maths at Grade C or above.
• Experience of delivering services to meet contractual and quality standards.

Desirable

• CIPS qualified.
• Knowledge of the employability industry.
• Understanding of Risk Management\' processes.
• Understanding of applying Continuous Improvement methodologies.
• Knowledge of the local labour market and challenges of the job market.
• Full driving licence to enable deployment across a specified geographical area.

Additional Information

SEETEC is one of the UK\'s leading providers of employability and health services, supporting thousands of people to move into employment each year. Committed to empowering people to better their lives, Seetec Pluss supports individuals from all walks of life to enter and progress in the world of work. We create and source jobs and opportunities, and by focusing on people\'s strengths we raise aspirations and help them overcome their barriers to work and develop the skills that employers are looking for. Together, we open up a world of opportunity to individuals and organisations, supporting them with their aspirations today so they can thrive in the future.
Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of Ex-Offenders can be found on our website under About us
Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.