Supply Chain Coordinator

Expert Employment Limited; Stonehouse; On-site; GBP 22,000 - 30,000; Full time

Job summary

Expert Employment Limited is seeking a Supply Chain Coordinator to support customer orders, invoicing, and outbound logistics operations.

You will work closely with customers, manufacturing, warehouse teams and freight providers to ensure orders are processed accurately and delivered on time. This role also involves handling queries, returns, and ensuring documentation compliance. Experience with SAP and solid Excel skills are desirable.

Qualifications

• Experience in customer service or order processing.
• Strong attention to detail and organisational skills.
• Proficient with Microsoft Excel and Outlook; SAP experience is desirable.

Responsibilities

• Process customer orders and generate invoices.
• Coordinate shipments and book freight with carriers.
• Track deliveries and maintain shipment records.
• Handle customer queries, returns, credits, and claims.
• Ensure export documentation is accurate and compliant.
• Support general customer service and administrative activities.

Skills

Attention to detail

Organisational skills

Customer service

Tools

Microsoft Excel

Outlook

SAP

Job description

We are looking for a Supply Chain Coordinator to support customer orders, invoicing, and outbound logistics operations.

You will work closely with customers, manufacturing, warehouse teams, and freight providers to ensure orders are processed accurately and delivered on time.

Key Responsibilities

• Process customer orders and generate invoices
• Coordinate shipments and book freight with carriers
• Track deliveries and maintain shipment records
• Handle customer queries, returns, credits, and claims
• Ensure export documentation is accurate and compliant
• Support general customer service and administrative activities

Requirements

• Previous customer service, order processing, or administrative experience
• Strong attention to detail and organisational skills
• Good Microsoft Office skills, particularly Excel and Outlook
• SAP experience is desirable
• Knowledge of export processes or commodity codes is advantage