Supply Chain Coordinator

Virgin Media Ltd; City of Edinburgh; Hybrid; GBP 22,000 - 27,000; Full time

Job summary

A leading telecommunications company based in Edinburgh is seeking a Supply Chain Coordinator to enhance operational efficiency across supply chain operations. The role involves managing Customer Premise Equipment and ensuring secure access through proper governance. The ideal candidate will have strong analytical skills, experience working with cross-functional teams, and a good knowledge of MS Office. This position is critical for maintaining service continuity and regulatory compliance within the organization.

Qualifications

• Experience working with third-party providers and cross-functional teams.
• Ability to work under pressure and manage deadlines.
• High attention to accuracy, detail and quality.

Responsibilities

• Ensure robust governance and operational efficiency across supply chain operations.
• Manage the timely return of Customer Premise Equipment (CPE) from disconnected customers.
• Oversee management of Field Team Access Cards (OBASS) for secure access.

Skills

Good working knowledge of MS Office applications

Strong analytical skills

Problem-solving

Clear written communication

Collaborative working

Job description

Supply Chain Coordinator – Edinburgh – Salary up to £27,000

As a Supply Chain Coordinator you'll ensure robust governance and operational efficiency across supply chain and field operations by maintaining accurate tracking and visibility of Customer Premise Equipment (CPE), managing the timely and compliant return of CPE from disconnected customers, and safeguarding data integrity through the maintenance of field-based employee list. Additionally, the role oversees the management and governance of Field Team Access Cards (OBASS), ensuring secure and controlled access to operational systems and sites. This position is critical to supporting service continuity, regulatory compliance, and asset accountability within the organisation.

Who we are

The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. We put our customers first, making life simpler, smoother, and more joyful. With big ambitions and a brilliant team, we’re building a more connected future for everyone.

Our ways of working

We’re a flexible-first organisation, because we know people do their best work when they have choice and clarity. To support meaningful collaboration, we ask everyone to spend at least eight days each month connecting in person.

That doesn’t just mean time in the office, it could be team meetings, offsites, volunteering days, cross-functional projects, or away days - anywhere meaningful collaboration happens. What matters is making those moments purposeful, so when we come together, it really counts.

Accessible, inclusive and equitable for all

Virgin Media O2 is anequal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.

The must haves

• Good working knowledge of MS Office applications
• Be able to work in the Edinburgh Office 2 days a week
• Experience working with third-party providers and cross-functional teams
• Strong analytical, problem-solving and collaborative working approach

The other stuff we are looking for

• Ability to work under pressure and manage deadlines
• High attention to accuracy, detail and quality
• Logical and proactive approach, able to work with initiative
• Ability to multitask effectively with a hands-on and delivery-focused approach
• Clear written and verbal communication skills

What's in it for you

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way.

Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a call with a recruiter, completion of a Saville Wave 6.5 and a one stage competency based interview.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed.

Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.