Supervisor- Starbucks

SSP; Leeds; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discounted meals

Discounted parking

Employee discounts

Friends and Family Discount App

Training and development programs

Job summary

SSP at Leeds Bradford Airport operates Starbucks concessions with a focus on hospitality leadership. Supervisor roles drive opening and closing duties, lead teams through busy shifts, and ensure high-quality customer service across iconic brands at busy locations.

The role emphasizes energy, customer focus, and problem-solving in a fast-paced environment and requires previous cafe leadership experience and clear background checks.

Qualifications

• Experience within a busy coffee shop is desirable.
• 5 years of references and a Criminal Record Check are required.
• Applicants must be 18 years or older to perform certain tasks or shifts.

Responsibilities

• Take ownership of opening and closing duties and daily operations.
• Lead the team through busy shifts while keeping energy high and atmosphere positive.
• Inspire the team to deliver excellent customer service and be the go-to person for queries.
• Monitor unit performance and champion improvements; ensure great service.

Skills

Team leadership

Customer service

Hospitality experience

Job description

SUPERVISOR – STARBUCKS, LEEDS BRADFORD AIRPORT

Pay Rate: Rate of pay is £13.75 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour.

Hours of operation are 2am to 11pm.Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Experience working in busy coffee shop is desired
• 5 years of references and Criminal Record Check required.
• Due to some responsibilities within theSupervisor role, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results-focused, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality/coffee shop is ideal and/or and if you’ve tackled night shifts before, even better!

AS A SUPERVISOR WE WILL OFFER YOU:

• Discounted meal and discounted parkingwhile on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

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