Supervisor

SSP; Liverpool; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discounted meals on shifts

Employee discounts

Friends and Family Discount App

Award-winning training and development

Job summary

SSP is hiring a Supervisor at Liverpool Lime Street Station, working across brands like Starbucks, M&S, Burger King and BrewDog in busy UK locations. You will lead a team, manage daily operations, and deliver great service in a fast-paced hospitality setting.

Role requires previous Team Leader/Supervisor and Barista experience, and you must be 18+. Flexible hours include early mornings and late shifts across weekdays and weekends. Join a dynamic team and drive energy on every shift.

Qualifications

• Experience as Team Leader/Supervisor and Barista required.
• Must be 18 years or older for certain tasks/shifts.
• Thrives in fast-paced hospitality and leads teams.

Responsibilities

• Take ownership of opening and closing duties and daily operations.
• Lead your team through busy shifts, keeping energy high and atmosphere positive.
• Inspire the team to deliver excellent customer service and handle queries.

Skills

People leadership

Customer service

Team coordination

Job description

SUPERVISOR - LIVERPOOL LIME STREET STATION, STARBUCKS

Pay Rate: £13.61 per hour (+ you will earn an extra £1.50 per hour for hours worked between midnightand 6AM,bringing your rate of pay to £15.11 per hour.)

We have Full Time(30hrs) roles available.

Hours of operation are 4:30am to 9:30pm.Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within theSupervisorrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
• Please note that previous experience as a Team Leader/Supervisor and Barista is required for this role.

ABOUT THE SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is ideal and/or and if you’ve tackled night shifts before, even better!

AS A SUPERVISOR WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.