Supervisor- Starbucks

SSP UK & Ireland; Leeds; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Discounted meals

Employee discounts

Parking discount

Job summary

SSP UK & Ireland is seeking a Supervisor for Starbucks at Leeds Bradford Airport. You will open and close daily operations, lead a busy team across shifts from 2am to 11pm, and work flexibly across weekdays, weekends, and holidays.

The role offers £13.75 per hour, with an extra £1.50 per hour for hours between midnight and 6am, bringing the rate to £15.25 per hour. You will help deliver outstanding guest experiences, inspire your team, and maintain a positive energy on shift.

Qualifications

• Experience in busy hospitality/coffee shop environment.
• Applicants must be 18+ and able to work across shifts.
• 5 years of references and Criminal Record Check required.

Responsibilities

• Open/close and manage daily operations on shift.
• Lead and motivate the team during busy periods.
• Ensure excellent customer service and resolve guest queries.

Skills

Team leadership

Hospitality experience

Customer service

Job description

SUPERVISOR – STARBUCKS, LEEDS BRADFORD AIRPORT

Pay Rate: Rate of pay is £13.75 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour.

Hours of operation are 2am to 11pm. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Experience working in busy coffee shop is desired
• 5 years of references and Criminal Record Check required.
• Due to some responsibilities within theSupervisor role, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results-focused, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality/coffee shop is ideal and/or and if you’ve tackled night shifts before, even better!

As a Supervisor We Will Offer You

• Discounted meal and discounted parkingwhile on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.