Supervisor

SSP Group; Taunton; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Discounted meals

Employee discounts

Friends and Family Discount App

Award-winning training & development

Health & Wellbeing Support

Job summary

SSP Group at Taunton Station, home to Starbucks and other brands, invites you to join as Supervisor. This part-time role offers a 16-hour weekly schedule with pay £13.61 per hour, plus £1.50 extra after midnight, and a dynamic hospitality environment.

You’ll open and close, lead busy shifts, inspire the team to deliver great customer service, resolve issues on the fly, and contribute to unit performance improvements.

Qualifications

• Experience leading a team in busy hospitality or retail.
• Open/close responsibilities and daily operations knowledge.
• Ability to work across weekdays, weekends and holidays as needed.

Responsibilities

• Take ownership of opening, closing and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping energy high and atmosphere positive.
• Inspire the team to deliver great customer service and be the go-to person for queries.
• Monitor unit performance and champion improvements with a results focus.
• Previous experience leading a team in hospitality or retail.

Skills

Team leadership

Customer service

Flexibility

Shift management

Job description

SUPERVISOR - TAUNTON STATION, STARBUCKS

Pay Rate: £13.61 per hour (+ an extra £1.50 for hours worked between midnight & 6:00am)

We have Part Time (16hrs) roles available.

Hours of operation are 5:00am to 10pm. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role's got your name on it.
• Due to some responsibilities within the Supervisor role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail.

AS A SUPERVISOR WE WILL OFFER YOU:

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you'll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.