Supervisor - M&S Simply Food

Moto; Lymm; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Annual bonus

Staff discount

Pension & life cover

Training & progression

Job summary

Moto is seeking a Supervisor in Lymm, offering a salary of £27,700 per year for a 40-hour week. You’ll be the strong right hand to the Store Manager, leading shifts and maintaining high standards in a premium grab-and-go store with M&S Simply Food products.

The role includes development opportunities, a generous annual bonus, and wide staff discounts across multiple brands. Flexible hours and career progression within the management team are highlighted.

Qualifications

• Experience leading or supervising teams in retail or service.
• Strong customer service focus and communication skills.
• Ability to make decisions under pressure and use initiative.

Responsibilities

• Fabulous development opportunities including funded qualifications, leading to the next step in the management team.
• Lead shifts with confidence to ensure smooth operations during busy trading periods.
• Create a positive, high-energy culture where colleagues feel valued, supported and empowered.
• Maintain outstanding food safety and health & safety and compliance standards at all times.
• Monitor performance via key metrics and drive continuous improvement.
• Act as a role model for M&S values, service standards and ways of working.

Skills

Team leadership

Retail experience

Customer service

Decision making

Job description

Supervisor - £27,700pa - 40 hours per week

Address: Lymm Services, M6 Junction 20 and M56 Junction 9, Lymm, Cheshire, WA13 0SP

As a Supervisor, you'll be the strong right hand to your Store Manager, taking the lead when needed and helping to keep the unit running smoothly and successfully every day.

The role is simple, to be an enthusiastic leader and brand ambassador to work within one of the nation’s premium grab and go stores, offering M&S Simply Food’s handy range of high-quality food whilst delivering exceptional service as we transform the UK’s rest stop experience.

What we offer our Supervisors:

• Annual bonus up to £3,445pa*

• Up to 55% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more

• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance

• Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a Supervisor:

• Fabulous development opportunities including funded qualifications, leading to the next step in the management team

• Lead shifts with confidence, ensuring smooth operations during busy trading periods

• Create a positive, high-energy culture where colleagues feel valued, supported, and empowered

• Maintain outstanding food safety, health & safety, and compliance standards at all times

• Monitor performance through key metrics and take action to drive continuous improvement

• Act as a role model for M&S's values, service standards, and ways of working

What you’ll bring to us:

• Previous experience leading or supervising teams ideally within retail, hospitality, catering, or customer service

• Passion for delivering a memorable customer experience

• Great communication skills and be comfortable making decisions

• Ability to work on own initiative ad make reasoned decisions under pressure

If you're a Shift Manager, Team Leader, Supervisor or Duty Manager ready to step up, take on more responsibility and accelerate your career into management, we want to hear from you.

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.

Moto, a place where ambition grows, careers click into gear, and potential travels far.

*Please note internally this role is called Team Leader