Supervisor - Greggs

Moto Hospitality; Ingmanthorpe; On-site; GBP 27,000 - 33,000; Full time

Job summary

A leading hospitality service provider in Ingmanthorpe is seeking a Supervisor to lead a team in delivering excellent brand standards and customer service. Responsibilities include driving sales, processing stock, and coaching team members. Ideal candidates will have prior leadership experience and a passion for customer satisfaction. The position offers a competitive salary of £27,900 per annum, an annual bonus, and enhanced benefits including a pension and discounts for family and friends. Flexible working arrangements are available.

Benefits

Annual bonus up to £3,445

Up to 60% colleague discount

Enhanced benefits including pension and sick pay

Qualifications

• Previous experience of leading or supervising a team highly desirable.
• Passion for delivering a memorable customer experience.
• Great communication skills and comfortable making decisions.
• Ability to work on own initiative and make reasoned decisions under pressure.
• Must have access to the site by public transport or personal vehicle.

Responsibilities

• Leading your teams to achieve and deliver excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.
• Processing stock counts and orders.
• Partnering with the Store Manager in setting targets.
• Spending time with Team Members to provide coaching and feedback.
• Taking ownership of customer feedback.
• Supporting the team with preparing food and refreshments.

Skills

Leadership

Customer service

Communication

Decision-making

Job description

Overview

Fabulous development opportunities including funded qualifications, leading to the next step in the management team.

Responsibilities

• Leading your teams to achieve and deliver excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.
• Processing stock counts and orders.
• Partnering with the Store Manager in setting targets for the team to achieve.
• Spending time with Team Members to provide coaching and feedback, identifying training needs where needed.
• Taking ownership of customer feedback, responding appropriately in a timely manner.
• Supporting the team with preparing food and refreshments.

Qualifications

• Previous experience of leading or supervising a team highly desirable.
• Passion for delivering a memorable customer experience.
• Great communication skills and comfortable making decisions.
• Ability to work on own initiative and make reasoned decisions under pressure.
• Must have access to the site by public transport or personal vehicle.

Benefits

• Supervisor salary: £27,900 per annum.
• 40 hours per week, shifts between 4 am and 9 pm.
• Annual bonus up to £3,445.
• Up to 60% colleague discount for you, family and friends.
• Enhanced benefits, including pension, sick pay, maternity, paternity and life assurance.

We offer flexible working arrangements, including full or part‑time hours, as well as a fixed shift pattern to support your work‑life balance. Where our customers’ journey pauses, yours just begins. Apply today!