Supervisor / Assistant Manager

Crudo Restaurant & Tiny Wine Bar; Greater London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A modern Latin-inspired restaurant group in London is seeking an experienced Assistant Manager to lead the team and ensure smooth operations. The successful candidate will possess strong leadership skills and a passion for exceptional customer service. Responsibilities include team management, schedule oversight, and maintaining high service standards. This role offers a competitive salary of £28,000–£40,000 and flexible work schedules.

Benefits

Competitive hourly wage + service charge + tips

Flexible work schedules

50% staff discount at associated venues

20% friends and family discount at associated venues

Qualifications

• Proven experience in a restaurant management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Leading and managing the restaurant team.
• Creating and overseeing staff schedules.
• Ensuring exceptional service standards.

Skills

Leadership skills

Communication

Team management

Problem-solving

Customer service

Job description

We are seeking a dedicated and experienced Assistant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards.

RESPONSIBILITIES

• Leading and managing the restaurant team, including waitstaff and kitchen staff.
• Creating and overseeing staff schedules and rotas.
• Ensuring exceptional service standards and enhancing the customer experience.
• Handling customer inquiries and resolving any issues promptly and professionally.
• Training and developing team members to ensure they have the skills and confidence needed to excel.
• Overseeing the preparation and serving of food and drinks.
• Maintaining a clean, tidy, and well‑organised floor area.
• Collaborating with kitchen staff to ensure smooth service and efficient operations.
• Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations.

ABOUT YOU

• Proven experience in a restaurant management role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Friendly and approachable.
• Positive mindset with a problem‑solving attitude.
• Ability to thrive under pressure and maintain composure.
• Genuine passion for delivering an outstanding guest experience.

WHAT WE OFFER

• Competitive hourly wage + service charge + tips.
• Flexible work schedules.
• 50% staff discount at all our associated venues.
• 20% friends and family discount at all our associated venues.

ABOUT US

We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood‑based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves.

DETAILS

Salary (based on experience): £28,000–£40,000. Schedule: Full‑time, 42–45 hours per week.

POSITION NOTE

Immediate start!

ABOUT CRUDO RESTAURANT & TINY WINE BAR

Crudo is a modern Latin‑inspired restaurant group in London, known for fresh ceviches and vibrant flavours. We're a growing team that values creativity, collaboration and offers opportunities to learn and grow.