Supervisor

White Cross; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned traditional pub located along the Richmond Riverfront is looking for a dedicated Supervisor. The role requires delivering exceptional customer service and building strong relationships with both customers and staff. The ideal candidate will have a passion for training the team and ensuring a safe and effective shift leadership. This position offers opportunities for career development in hospitality and other benefits including free meals and access to training programs.

Benefits

Access to Career Pathway, Apprenticeships, and training courses

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Young's Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Qualifications

• Passionate about delivering exceptional customer service.
• Ability to build rapport with customers and team.
• Committed to a career in hospitality.

Responsibilities

• Deliver exceptional customer service every time.
• Train the team to ensure they have the necessary knowledge.
• Lead shifts safely and effectively as a responsible key holder.

Skills

Exceptional customer service

Team training and development

Strong communication skills

Job description

Supervisor

The World Famous White Cross is the only traditional pub on the Richmond Riverfront. The menu serves high-quality, freshly made food with the best British seasonal ingredients. The White Cross has long been a part of life on the River Thames and is situated in an exceptionally beautiful part of the Thames. Be it relaxing inside on a cold winter's day or soaking up the sun in the garden, it is the best place along the river to enjoy the wonderful view. It is also one of the only remaining pubs where you can still enjoy the high tide coming to you. The Thames in Richmond is tidal and several days a month the tide is high enough to come into the garden. If it is exceptionally high then enjoy the feeling of being marooned in a pub with a pint of beer or a glass of wine as nature won't allow you to leave. Next time you are in Richmond pop in and see one of the most unique pubs in the UK. We look forward to welcoming you.

What We Offer Our Supervisors:

• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.