Supervisor

Flask; Greater London; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Earn up to £20 per hour incl. tips

Free Meals

Weekly pay

28 days holiday

Discounts in Young's Pubs

Share Save Scheme

Company Pension Scheme

Job summary

The Flask Hampstead is seeking a Supervisor to help deliver outstanding service and lead shifts in a busy pub environment. You will train and coach team members, manage guest relations, and ensure smooth daily operations with a focus on safety and team collaboration.

You will be part of a welcoming team that values quality food and drinks, community atmosphere, and professional growth through our training pathways and development opportunities.

Qualifications

• Passion to deliver exceptional customer service.
• Ability to train and develop team members.

Responsibilities

• Lead shifts safely and effectively.
• Develop staff through training and coaching.

Skills

Customer service

Team leadership

Job description

Supervisor

A stone's throw from Hampstead Heath & Parliament Hill, The Flask in Hampstead has been serving locals and visitors since the Medieval Ages. With an outstanding selection of craft beers & wines alongside quality, seasonal food and friendly service, we look forward to seeing you soon.

What We Offer Our Supervisors:

• Earn up to £20 per hour including share of tips/service
• Access to our Career Pathway, Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in a Supervisor:

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.