Assistant Manager

Flask; Greater London; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Share of tips

Career development

Apprenticeships training

Discount at Young's Pubs

Discount on overnight stays

Share Save Scheme

Free meals

28 days holiday

Pension scheme

Job summary

The Flask Hampstead is seeking an Assistant Manager who can lead our team with warmth and a passion for hospitality. You will drive great customer service, manage shifts, and help train staff to delight guests near Hampstead Heath and Parliament Hill.

We offer a defined career path toward GM, fully funded training, share of tips, and a range of staff benefits including 28 days holiday, pension, free meals, and generous pub discounts.

Qualifications

• We look for a passion for exceptional customer service and a proactive approach to team management.
• Enthusiastic and driven to continue the pub's success and train the team to delight customers.
• Committed to a career in hospitality with ongoing development.

Responsibilities

• Lead and motivate the team to deliver outstanding guest experiences.
• Manage shifts and day-to-day operations in a busy pub.
• Train staff to ensure knowledge and service standards are met.

Skills

Customer service

Team management

Hospitality

Job description

Assistant Manager

A stone's throw from Hampstead Heath & Parliament Hill, The Flask in Hampstead has been serving locals and visitors since the Medieval Ages. With an outstanding selection of craft beers & wines alongside quality, seasonal food and friendly service, we look forward to seeing you soon.

What We Offer Our Assistant Managers:

• Earn up to £20 per hour including share of tips/service
• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in an Assistant Manager:

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.