Supervisor

Virgin Active (Corporate Account); Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading health and wellness brand in Greater London is seeking a dedicated Team Member to ensure customer satisfaction through excellent service. The role involves preparing food and beverages, maintaining hygiene standards, and assisting in training new recruits. Candidates should possess a friendly demeanor, attention to detail, and ideally some experience in a related field. Competitive perks include leave entitlements and discounts on meals.

Benefits

28 days leave

Pension fund

50% discount on Kauai meals while on duty

Complimentary Virgin Active membership

Qualifications

• Enthusiastic and driven individuals are needed for customer excellence.
• Positive attitude and good customer service are essential.
• Six months to one year of related experience is preferred.

Responsibilities

• Prepare orders for smoothies, juices, coffee, and food.
• Maintain food safety controls and checklists.
• Assist in training new recruits as per brand standards.

Skills

Friendly nature

Customer service excellence

Attention to detail

Teamwork

Tools

Espresso Machine Knowledge

Job description

KAUAI, part of the Virgin Active brand.

At KAUAI we are passionate about health and wellbeing and we promise to deliver nothing but the very best in food and nutrition. Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMO's and has no additives, preservatives, artificial colourants and flavourants. We make health and healthy eating habits accessible and exciting.

What qualities does a Team Member need to join KAUAI?

• A friendly, calm and approachable nature with the ability to act quickly and effectively
• Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service
• Excellent attention to detail - nothing gets by without you noticing!
• Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately
• Confident in your own ability to keep customer satisfaction at a high
• Acting as a member of one team with one goal

Essential Duties and Responsibilities

include the following but are not limited to:

• Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service.
• Good ability to carry out instructions from management.
• Ensure all food safety controls are maintained and checklists
• Prepare orders for smoothies and juices, coffee and food.
• A customer-oriented positive attitude, good customer service is essential.
• Work timeously in various positions.
• Assist management and other crew members in working together as a team
• Ensure high personal hygiene standards are followed at all times
• Practise “Clean as You Go” at all times and ensure consistently high hygiene standards in the store.
• Assist in training up new recruits as per the brand standards and requirements.
• Ensure continuous awareness of all promotions, product standards and specifications.

Experience

• Six months to one year related experience and/or training.
• Espresso Machine knowledge is handy.

Our Perks

• Leave - 28 days
• Pension fund
• 50% discount on Kauai meals while on duty
• Complimentary Virgin Active membership for yourself