Supervisor

SSP; Cheltenham; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading hospitality company is seeking a Supervisor for Cheltenham Station Starbucks. You will lead a team in delivering exceptional service while managing daily operations in a fast-paced environment. Ideal candidates are dynamic leaders with hospitality experience. The role offers competitive pay, employee discounts, and development programs. Work is flexible across all days, including weekends and holidays, making it a vibrant and rewarding opportunity.

Benefits

Discounted meal while on shifts

Employee discounts

Friends and family discount app

Award-winning training

Health & Wellbeing support

Qualifications

• Must be 18 years or older to serve alcohol and work certain shifts.
• Previous experience in hospitality or retail leadership.

Responsibilities

• Take ownership of operations and solving problems on the fly.
• Lead the team during busy shifts to ensure high energy and positivity.
• Inspire the team to provide excellent customer service.
• Monitor unit performance and advocate for improvements.

Skills

Leadership

Customer service

Problem-solving

Team management

Job description

SUPERVISOR - CHELTENHAM STATION, STARBUCKS

Pay Rate : £13.11 per hour

We have Part Time(8hrs) roles available.

Hours of operation are 5 : 30am to 8p m.Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supevisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• Due to some responsibilities within the Supervisor role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail.

AS A SUPERVISOR WE WILL OFFER YOU

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Supervisor!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.