Subsidence Claims Specialist — Training & Study Support

Crawford & Company; Telford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global leader in insurance services seeks a Subsidence Advisor to support clients in managing and settling Subsidence claims. This role offers a chance to develop client servicing skills in a supportive environment. Candidates should possess good negotiation and relationship building skills, be IT proficient, and ideally have an insurance qualification. Training will be provided for those without qualifications. Flexibility in travel may be required for training and meetings.

Benefits

Career development support

Promotional opportunities

Inclusive culture

Qualifications

• Problem-solving mindset with a willingness to learn client servicing skills.
• Previous claims handling experience is a plus.
• Ability to engage with customers and understand their needs.

Responsibilities

• Support clients in handling and settling Subsidence claims.
• Interpret technical data and translate it into customer-friendly documents.
• Maintain communication with policy holders to keep them informed.
• Resolve issues and facilitate swift settlement of claims.

Skills

Negotiation skills

Relationship building

Customer-centric approach

IT skills

Detail-oriented

Education

Insurance qualification

Job description

A global leader in insurance services seeks a Subsidence Advisor to support clients in managing and settling Subsidence claims. This role offers a chance to develop client servicing skills in a supportive environment. Candidates should possess good negotiation and relationship building skills, be IT proficient, and ideally have an insurance qualification. Training will be provided for those without qualifications. Flexibility in travel may be required for training and meetings.