Student Wellbeing Advisor

GET STAFFED ONLINE RECRUITMENT LIMITED; Leeds; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading film education provider in Leeds is seeking a Student Wellbeing Advisor to support students facing personal challenges. The advisor will provide pastoral support, manage caseloads, and maintain records while collaborating with various teams. Successful candidates should have experience working with young adults, strong communication skills, and the ability to handle a demanding workload. The role offers competitive compensation and benefits, promoting a culture of inclusivity and staff support.

Benefits

25 days holiday per year (FTE)

SMART pension

Comprehensive benefits package

Qualifications

• Experience working with young adults and understanding their challenges.
• Ability to manage a demanding workload both independently and collaboratively.
• Comfort in liaising with internal colleagues and external agencies.

Responsibilities

• Provide pastoral support to students with various challenges.
• Manage a caseload of students with face-to-face and online sessions.
• Maintain accurate records of student interactions in compliance with regulations.
• Assess and triage student cases, escalating concerns as necessary.
• Inform students about available support services in the university.

Skills

Empathy

Administration skills

Communication skills

Understanding of Student Wellbeing services

Resilience

Proficiency in Microsoft Office

Education

Good standard of general education

Job description

Student Wellbeing Advisor

Closing Date: 18/01/2026

Location: Leeds

Salary: £23,920 – £27,040

Our client’s School is one of the largest film schools in Europe, running undergraduate and postgraduate programmes across their London, Leeds and Berlin campuses as well as a portfolio of non-accredited courses. Their mission is to inspire a new generation of creative screen professionals, and their educational philosophy is defined by the unique and multiple ways in which they bring education and industry together through pedagogy, production and partnerships.

About the Role

As Student Wellbeing Advisor, you will serve as a crucial point of contact for students navigating various personal challenges. You will offer support, facilitate access to essential services, and maintain strong connections with external agencies.

What You'll Do:

• Providing pastoral support to students facing various challenges, including mental health issues, financial hardships, and social difficulties.
• Managing a caseload of students, conducting both online and face-to-face pastoral sessions, and staffing drop-in services.
• Maintaining accurate records of student interactions, referrals, and outcomes in compliance with data protection regulations.
• Assessing and triaging student cases, escalating concerns when necessary, and collaborating closely with academic and campus teams.
• Proactively informing students about available support services within the university and contributing to the delivery of wellbeing interventions and workshops.

What You'll Bring:

• A good standard of general education and an understanding of the role of Student Wellbeing services in higher education.
• Experience working with young adults and a broad knowledge of common challenges within this demographic.
• An empathetic and inclusive approach, with strong administration and communication skills.
• The ability to work both independently and collaboratively, exhibiting resilience in managing a demanding workload.
• Comfort in liaising with internal colleagues and external agencies.
• Proficiency in Microsoft Office applications.

The successful candidate will be employed by our client and based at their School in Leeds.

Why Our Client?

They are a values-led organisation, meaning their core values underpin all that they do:

Believe In Everyone. Challenge The Norm. Grow Together. Do The Right Thing. Own It.

In addition to joining a committed and dedicated team, you will have access to:

• 25 days holiday per year (FTE)
• SMART pension
• A comprehensive benefits package

They continually strive to create a culture of inclusivity that truly represents their diverse communities. They welcome applications from all individuals and are particularly keen to hear from those who identify as male or gender-diverse, as they are currently underrepresented within their department.

They are committed to promoting the safety and welfare of their students therefore, all successful applicants are required to complete a basic DBS disclosure. Depending on the role, you may be required to complete an enhanced check / enhanced check with barred list if required by statute and internal policy.

How To Apply

Interested in this opportunity, click apply and complete your application.