Student Housing Customer Advisor

Student Roost; Nottingham; Presencial; GBP 10.000 - 12.000; A tiempo parcial

Descripción de la vacante

Student Roost is seeking a Customer Service Advisor for its Nottingham City Centre location. The role is based on an annualised hours model with an average of 15.5 hours per week, totalling 806 hours per year pro rata. Salary is £11,243.70 per annum pro rata (£13.95 per hour) with overtime at 1.25x.

DBS check will be required, and the post centers on delivering great resident experience. The role emphasizes customer service, payments handling, relationship building, and efficient admin,

Formación

• Friendly, approachable person who builds relationships.
• Confident in providing exceptional resident experience and handling enquiries.
• Enthusiastic, willing to learn with passion for customer service.
• Comfortable with sales, taking payments, and keeping records.

Conocimientos

People person

Resident experience

Team player

MS Office

Organised

Strong communication

Sales payments

Calm under pressure

Willingness to learn

Customer service

Herramientas

MS Office

Descripción del empleo

Student Roost is seeking a Customer Service Advisor for its Nottingham City Centre location. The role is based on an annualised hours model with an average of 15.5 hours per week, totalling 806 hours per year pro rata. Salary is £11,243.70 per annum pro rata (£13.95 per hour) with overtime at 1.25x.

DBS check will be required, and the post centers on delivering great resident experience. The role emphasizes customer service, payments handling, relationship building, and efficient admin,