Student Experience & Onboarding Coordinator

Oxford International; Sheffield; On-site; GBP 24,000 - 29,000; Part time

Job summary

Oxford International Education Group in Sheffield is seeking a part-time Student Support Officer to assist with student onboarding, reception, and welfare services. You will coordinate arrival plans, manage pre-arrival information, and support administrative tasks across College and Head Office teams.

The role involves working with international students, staff across departments, and university partners to ensure a welcoming and organized student experience.

Qualifications

• Office/administrative experience in a HE setting.
• Experience working with international students.
• Ability to use complex spreadsheets/databases.
• PA/Reception experience (Desirable).
• Eligibility to live and work in UK.

Responsibilities

• External/Reception: greet students and visitors, manage enquiries, maintain reception spaces.
• Arrival Monitoring and Registration Support: monitor travel/arrival plans, coordinate with stakeholders, manage pre-arrival information.
• Administrative Support: report attendance/academic concerns, prepare meeting notes, update notices, support IT systems.
• Students: provide basic welfare services and engagement with events and services from Sheffield Hallam University and OIEG.
• General: maintain student records, produce onboarding reports, collaborate with teams, adapt to change.

Skills

Communication skills

Organisational skills

Self-management

Education

First Aid trained

Certified IT skills

Tools

Excel

Microsoft Office

Job description

Oxford International Education Group in Sheffield is seeking a part-time Student Support Officer to assist with student onboarding, reception, and welfare services. You will coordinate arrival plans, manage pre-arrival information, and support administrative tasks across College and Head Office teams.

The role involves working with international students, staff across departments, and university partners to ensure a welcoming and organized student experience.