Student Services Front Desk Coordinator

Oxford Brookes University; Oxford; Vor Ort; GBP 24.000 - 28.000; Vollzeit

Zusammenfassung

Oxford Brookes University is seeking a welcoming front-of-house receptionist for the Centre for Student Development on the Headington campus. You will greet students, organise appointments and handle enquiries in person and by email with sensitivity and privacy.

This is a full-time, term-time role (October 2026 to May 2027) with a flexible, varied workload and opportunities to support student services and data handling while upholding confidentiality.

Qualifikationen

• Experience of working in a reception or other customer service environment.
• Ability to create a welcoming front-of-house experience.
• Ability to communicate sensitively and accurately in person and in writing.
• Organisation skills: good time management and attention to detail.
• Ability to deal with students with confidential or stressful issues.
• Flexibility and adaptability in managing a varied workload in a fast-changing environment.

Aufgaben

• Offering a point of sensitive, inclusive and warm welcome to students visiting the Centre for Student Development
• Organising appointments for students visiting a range of services.
• Communicating with students in person and via email in a sensitive and personalised way
• Referring students to a range of services
• Prioritising and responding to incoming communications and distributing them, where appropriate to relevant staff
• Ensuring that confidential student records are completed accurately and fully
• Assisting in the cleaning of data for monitoring and evaluation purposes.

Kenntnisse

Customer service

Front-of-house

Communication

Time management

Confidentiality

Adaptability

Jobbeschreibung

Oxford Brookes University is seeking a welcoming front-of-house receptionist for the Centre for Student Development on the Headington campus. You will greet students, organise appointments and handle enquiries in person and by email with sensitivity and privacy.

This is a full-time, term-time role (October 2026 to May 2027) with a flexible, varied workload and opportunities to support student services and data handling while upholding confidentiality.