Student Services & Social Programs Lead

Oxford International; England; On-site; GBP 26,000 - 38,000; Full time

Job summary

Oxford International is seeking a SS/SP Coordinator to lead student services, front-of-house operations and student welfare across the adult school. The role works with the Principal and Groups Coordinator to provide a safe, well-organised environment and an outstanding experience for all students, adult or junior, from enquiry to departure.

The post involves managing school operations, front desk, student support, finance liaison and developing a diverse social programme in line with best

Qualifications

• Eligibility to live and work in UK
• Enhanced DBS clearance
• Good numeracy and literacy skills
• Proficiency in Microsoft Office (Word & Excel) and IT applications
• Undergraduate degree (Desirable)
• Certified IT skills (Desirable)
• First aid-trained (Desirable)
• Fire Marshal Trained (Desirable)

Responsibilities

• Take hands-on responsibility in supporting and keeping the Principal informed on daily administrative operations of the school
• Regular liaison with Admissions, Accommodation, Finance and HR
• Support the smooth running of the school office and foster a friendly, supportive atmosphere
• Assist the Principal, academic team and office staff in developing the school and ensuring excellent customer service
• Communicate with the school team, internal departments and external service providers
• Ensure quality assurance, safe educational environment and UK Health & Safety compliance
• Lead front desk enquiries, welcome visitors and handle direct walk-in sales
• Maintain stock, order office supplies and prepare weekly meeting minutes
• Support student welfare, attendance and safeguarding procedures
• Process student payments, bookings and refunds with Finance
• Deliver excellent customer service and information about courses and travel
• Plan and deliver professional social programme for adult international students
• Maintain social programme noticeboard and promotional materials

Job description

Oxford International is seeking a SS/SP Coordinator to lead student services, front-of-house operations and student welfare across the adult school. The role works with the Principal and Groups Coordinator to provide a safe, well-organised environment and an outstanding experience for all students, adult or junior, from enquiry to departure.

The post involves managing school operations, front desk, student support, finance liaison and developing a diverse social programme in line with best