International Student Support Officer

Uniglobaltechnologies; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Ravensbourne University London is seeking an International Student Support Officer based in London to assist international students from enrolment to graduation. The role involves online and in-person engagement, induction delivery, and collaboration with colleagues across campus.

You will respond to enquiries, support visa processes, and work closely with the Student Union and other teams to create a welcoming, informed experience for international students studying at Ravensbourne University

Qualifications

• Understanding of current student visa processes.
• Ability to work in a student-facing role dealing with enquiries.
• Comfortable engaging with students online and in person.
• Ability to collaborate with other teams and colleagues.
• Strong communication and presentation skills for induction activities.

Responsibilities

• Provide assistance and support to international students from enrolment through to graduation
• Engage with students both online and in person
• Deliver induction presentations to new students
• Work alongside other team members to support student services
• Collaborate with teams such as the Student Union on events and activities
• Respond to enquiries in a student-facing environment
• Support international students with matters related to current student visa processes

Skills

Student visa knowledge

Communication skills

Presentation skills

Team collaboration

Customer service / student-facing

Job description

United Kingdom — International Student Market

654K inbound students (2024) +0%

1. India 169K

2. China 152K

4. United States 36K

5. Pakistan 31K

14 international branch campuses in United Kingdom

OVERVIEW Ravensbourne University London is recruiting an International Student Support Officer based in London, England. The role focuses on providing assistance and ongoing support to international students throughout their student journey, from enrolment to graduation. The successful candidate will engage with students online and in person while contributing to induction activities and collaborative events across the university community. This position is student-facing and requires strong communication skills, an understanding of student visa processes, and the ability to work effectively alongside colleagues and partner teams. The role supports a welcoming and informed experience for international students studying at the university.

Key responsibilities

• Provide assistance and support to international students from enrolment through to graduation
• Engage with students both online and in person
• Deliver induction presentations to new students
• Work alongside other team members to support student services
• Collaborate with teams such as the Student Union on events and activities
• Respond to enquiries in a student-facing environment
• Support international students with matters related to current student visa processes

Requirements

• Understanding of current student visa processes
• Ability to work in a student-facing role dealing with enquiries
• Comfortable engaging with students online and in person
• Ability to collaborate with other teams and colleagues
• Strong communication and presentation skills for induction activities WHY THIS ROLE MATTERS International students benefit from consistent support throughout their academic experience, and this role contributes directly to that journey. By providing assistance, responding to enquiries, and helping students navigate university processes, the International Student Support Officer helps create a positive and supportive environment. The role also strengthens collaboration across university teams, ensuring students have access to services, events, and guidance that support their engagement and success within an international academic community.

Bonus: Application advice

• Highlight experience working with students or in student-facing environments
• Demonstrate knowledge of current international student visa processes
• Provide examples of delivering presentations or supporting induction activities
• Show your ability to collaborate effectively with multiple teams
• Emphasise communication skills for online and in-person student support
• Tailor your application to demonstrate commitment to supporting international students